FAX: SIP OR IAX

VitalPBX Community Support General Discussion FAX: SIP OR IAX

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    Falombard25
    Participant

    Hi,

    Quick question, does the virtual fax works with SIP or only IAX. I have a Fax Sip provider is the fax is not working. It sees the incoming call but then it gives me an error and wont send it to my email.

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    Are you using the virtual fax add-on?

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    Falombard25
    Participant

    Hi,

    Yes! I am using the virtual fax add-on. I just noticed when you create a fax it says “ttyIAX” – so I don’t know if it’s creating a device using that kind of connection.

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    You can send us an email to support@vitalpbx.com with your carrier licensing number in order to schedule a remote session for checking your issue.

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