- March 21, 2019 at 6:15 am
Hi, trying to get faxes to go through an ATA (Cisco SPA112). The calls go through and the noises sound right but faxes are not working. I’ve changed the codec all the way through to alaw (on ATA, ext, outbound route and even the trunk configuration from the provider). Can seem to work out what’s going on.
Does anyone have a working fax ATA system working?
- March 21, 2019 at 10:22 pm
- March 22, 2019 at 1:03 am
No, but looking at the way the Fax Module works it is not very user friendly for staff who don’t don’t use a computer. We don’t use a lot of faxes but still need some. Much easier to simply use the existing fax hardware we have. The ATA should work but I can’t seem to get the correct settings. Just thought that there may be someone there who has a working ATA with VitalPBX.
- March 22, 2019 at 4:20 pm
- March 22, 2019 at 8:28 pm
No, it is a standard fax. I looked though all the settings hoping that it would support SIP or T.38 but it doesn’t seem to. Perhaps a different ATA may work but I can’t just keep buying ATAs until I find one that work. This one should do it I think. From what I understand through a bit of research FoIP is rarely very reliable. I’d like to get it working a little.
- March 22, 2019 at 8:33 pm
- March 22, 2019 at 9:01 pm
I use an ATA (Cisco SPA112). This is an analogue to digital converter basically. It has 2 analogue ports and an ethernet port. You configure it to use a SIP account on the extension programmed in the PBX it can then use analogue equipment (phones faxes etc). Voice seems OK but faxes are more prone to issues. I read mixed success rates online and was hoping I would find a setup that would work for me here. In Australia the Government are forcing a cutting of analogue services so we cannot keep an analogue line going.
- March 22, 2019 at 9:03 pm
- March 22, 2019 at 9:12 pm
- March 23, 2019 at 10:41 am
- March 23, 2019 at 12:28 pm
- March 23, 2019 at 8:49 pm
RickstoneParticipantThis reply has been reported for inappropriate content.I got your issue here. Which fax service are you using right now? Would you mind to try this cocofax service? This is even better for the newbies because no hidden charge or monthly fees available for the first month. So I would like to recommend you to try cocofax. This will help you how to send fax online visit this web-site for more details. I hope that help!0
- July 17, 2020 at 10:35 am
Callahan MParticipantThis reply has been reported for inappropriate content.Sorry to hear about it. According to my experience users should have some of kind of experience using fax services. For the new users, I found GoogleFaxFree which is useful and helps how to send lots of faxes effectively. For those users must try Google fax services here’s a great place to get started. Use and enjoy. LOL!0
- July 29, 2020 at 9:45 am
PitzKeyParticipantSorry to hear about it. According to my experience users should have some of kind of experience using fax services. For the new users, I found GoogleFaxFree which is useful and helps how to send lots of faxes effectively. For those users must try Google fax services here’s a great place to get started. Use and enjoy. LOL!
- July 29, 2020 at 3:49 pm
This is a spam post.
VitalPBX works great with the Fax to Email, as well as using an ATA.
Take your BS somewhere else…1
WavSpeed IncParticipantI’m having issues with both inbound and outbound faxing with an ATA and fax machine. I’m also using the Cisco SPA112 devices for faxing. They worked fine in FreePBX, but I can’t seem to get it to work in VitalPBX, and we are using the latest v3 Carrier multi-tenant platform. I have tried the Virtual Fax and that works 100% and is solid for both inbound and outbound faxing. But when attaching a physical ATA to a fax machine, I cannot get it to work at all. The ATA is registered, and as far as I can tell, it’s configured correctly as well. When calling it, the ATA rings the fax machine and it answers. But it fails every time, both inbound and outbound.
- December 18, 2020 at 5:52 pm
If you could supply steps on how you configured your SPA112 ATA and how the extension in VitalPBX is configured, it would be a great help with us that are trying to figure this out. Thank you.0Viewing 15 replies - 1 through 15 (of 16 total)
Tagged: fax ata
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