FollowMe With Time Group

VitalPBX Community Support General Discussion FollowMe With Time Group

  • Post
    PitzKey
    Participant
    US
    Hello,

    When a user creates a Time Group and links it to their follow me in the portal, non matching hours the PBX only rings the extension as configured in the initial ring time.

    It should’ve rang the extension normally, same way as when follow me is disabled. Unless I am missing something.

    Thank you

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    Do you have a screenshot, just for trying to simulate such behavior?
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    PitzKey
    Participant
    US
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    Trying 4 times already to post a response with screenshots, it doesn’t go. Is there something wrong with the forum or my account?

    Edit: Seems like I can only post 1 picture at a time, otherwise it fails.

    See belwo images.

    First picture = FollowMe settings in the GUI

    Second Picture = Time Groups in the Portal

    Third Picture = Diversions in the Portal.

    When calling this extension’s DID outside of matching hours it rings the deskphone only for 5 seconds and goes to voicemail.

    Let me know if you need anything further

    Thanks tons

    • This reply was modified 2 months, 3 weeks ago by PitzKey.
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    PitzKey
    Participant
    US
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    PitzKey
    Participant
    US
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    PitzKey
    Participant
    US
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    This has been fixed on VitalPBX 2.4.2-4

    Here’s the changelog: https://vitalpbx.org/en/vitalpbx-2-4-2/#release4

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    PitzKey
    Participant
    US
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    Thank you so much, Jose! You guys rock!
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