hot desking won't connect

This topic has 12 replies, 2 voices, and was last updated 2 years, 2 months ago by Jose Miguel Rivera.

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- May 25, 2018 at 11:49 am
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stmartinvincent
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I got this errors :

[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [*80@hot-desking-context:1] Set(“SIP/SJBO_Orth_Psy-00000005“, “CDR(source)=SJBO_Orth_Psy“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [*80@hot-desking-context:2] Set(“SIP/SJBO_Orth_Psy-00000005“, “CDR(destination)=*80“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [*80@hot-desking-context:3] NoOp(“SIP/SJBO_Orth_Psy-00000005“, “Hot Desking Feature“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [*80@hot-desking-context:4] Set(“SIP/SJBO_Orth_Psy-00000005“, “__TENANT=a808134f923db08d“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [*80@hot-desking-context:5] Gosub(“SIP/SJBO_Orth_Psy-00000005“, “sub-hot-desking,s,1“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-hot-desking:1] NoOp(“SIP/SJBO_Orth_Psy-00000005“, “SUB: HOT DESKING SERVICE“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-hot-desking:2] Gosub(“SIP/SJBO_Orth_Psy-00000005“, “sub-get-device-tree,s,1“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-get-device-tree:1] NoOp(“SIP/SJBO_Orth_Psy-00000005“, “Configuring Device Tree“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-get-device-tree:2] Set(“SIP/SJBO_Orth_Psy-00000005“, “DEV_TECHNOLOGY=SIP“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-get-device-tree:3] GosubIf(“SIP/SJBO_Orth_Psy-00000005“, “0?s-local,1“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-get-device-tree:4] GotoIf(“SIP/SJBO_Orth_Psy-00000005“, “0?return“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-get-device-tree:5] GotoIf(“SIP/SJBO_Orth_Psy-00000005“, “0?pjsip“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-get-device-tree:6] GotoIf(“SIP/SJBO_Orth_Psy-00000005“, “0?:digital“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx_builtins.c: Goto (sub-get-device-tree,s,12)
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-get-device-tree:12] Set(“SIP/SJBO_Orth_Psy-00000005“, “DEV_USER=SJBO_Orth_Psy“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-get-device-tree:13] Set(“SIP/SJBO_Orth_Psy-00000005“, “INTERFACE=SIP/SJBO_Orth_Psy“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-get-device-tree:14] Set(“SIP/SJBO_Orth_Psy-00000005“, “DEV_TREE=devices/SIP/SJBO_Orth_Psy“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-get-device-tree:15] Return(“SIP/SJBO_Orth_Psy-00000005“, “”) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-hot-desking:3] NoOp(“SIP/SJBO_Orth_Psy-00000005“, “Testing if device is hot desking“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-hot-desking:4] Set(“SIP/SJBO_Orth_Psy-00000005“, “IS_HOT_DESK=yes“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-hot-desking:5] GotoIf(“SIP/SJBO_Orth_Psy-00000005“, “1?:invalid_device“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [s@sub-hot-desking:6] Goto(“SIP/SJBO_Orth_Psy-00000005“, “assign_exten,1“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx_builtins.c: Goto (sub-hot-desking,assign_exten,1)
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:1] NoOp(“SIP/SJBO_Orth_Psy-00000005“, “Assign extension to device SIP/SJBO_Orth_Psy“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:2] Set(“SIP/SJBO_Orth_Psy-00000005“, “tries=0“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:3] NoOp(“SIP/SJBO_Orth_Psy-00000005“, “Please enter the extension that you wish assign to this device“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:4] Read(“SIP/SJBO_Orth_Psy-00000005“, “EXTEN_TO_ASSIGN,vpbx/vital-hotdesking-login,,,3,5“) in new stack

[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] app_read.c: User disconnected
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:5] GotoIf(“SIP/SJBO_Orth_Psy-00000005“, “0?read_extension“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:6] Set(“SIP/SJBO_Orth_Psy-00000005“, “IS_HOT_DESK=“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:7] Goto
If(“SIP/SJBO_Orth_Psy-00000005“, “0?valid_extension“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:8] Set(“SIP/SJBO_Orth_Psy-00000005“, “tries=1“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:9] GotoIf(“SIP/SJBO_Orth_Psy-00000005“, “0?invalid_extension“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:10] Playback(“SIP/SJBO_Orth_Psy-00000005“, “vpbx/vital-no-hotdesking-extension&please-try-again“) in new stack

[2018-05-25 07:39:07] WARNING[39066][C-00000004] file.c: File vpbx/vital-hotdesking-login does not exist in any format
[2018-05-25 07:39:07] WARNING[39066][C-00000004] file.c: Unable to open vpbx/vital-hotdesking-login (format (ulaw)): No such file or directory

[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] app_read.c: User disconnected
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:5] GotoIf(“SIP/SJBO_Orth_Psy-00000005“, “0?read_extension“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:6] Set(“SIP/SJBO_Orth_Psy-00000005“, “IS_HOT_DESK=“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:7] GotoIf(“SIP/SJBO_Orth_Psy-00000005“, “0?valid_extension“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:8] Set(“SIP/SJBO_Orth_Psy-00000005“, “tries=1“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:9] GotoIf(“SIP/SJBO_Orth_Psy-00000005“, “0?invalid_extension“) in new stack
[2018-05-25 07:39:07] VERBOSE[39066][C-00000004] pbx.c: Executing [assign_exten@sub-hot-desking:10] Playback(“SIP/SJBO_Orth_Psy-00000005“, “vpbx/vital-no-hotdesking-extension&please-try-again“) in new stack

[2018-05-25 07:39:07] WARNING[39066][C-00000004] file.c: File vpbx/vital-no-hotdesking-extension does not exist in any format
[2018-05-25 07:39:07] WARNING[39066][C-00000004] file.c: Unable to open vpbx/vital-no-hotdesking-extension (format (ulaw)): No such file or directory
[2018-05-25 07:39:07] WARNING[39066][C-00000004] app_playback.c: Playback failed on SIP/SJBO_Orth_Psy-00000005 for vpbx/vital-no-hotdesking-extension&please-try-again

[2018-05-25 07:39:10] VERBOSE[39066][C-00000004] file.c: <SIP/SJBO_Orth_Psy-00000005> Playing ‘please-try-again-later.ulaw’ (language ‘fr’)
[2018-05-25 07:39:10] VERBOSE[39010][C-00000003] file.c: <SIP/1529-00000004> Playing ‘digits/0.ulaw’ (language ‘fr’)
[2018-05-25 07:39:11] VERBOSE[39010][C-00000003] file.c: <SIP/1529-00000004> Playing ‘/var/spool/asterisk/voicemail/ombutel-voicemail/1529/INBOX/msg0000.slin’ (language ‘fr’)
[2018-05-25 07:39:12] VERBOSE[39066][C-00000004] file.c: <SIP/SJBO_Orth_Psy-00000005> Playing ‘goodbye.ulaw’ (language ‘fr’)
[2018-05-25 07:39:13] VERBOSE[39066][C-00000004] pbx.c: Executing [h@sub-hot-desking:1] NoOp(“SIP/SJBO_Orth_Psy-00000005“, “Check if need processing“) in new stack
[2018-05-25 07:39:13] VERBOSE[39066][C-00000004] pbx.c: Executing [h@sub-hot-desking:2] NoOp(“SIP/SJBO_Orth_Psy-00000005“, “”) in new stack
[2018-05-25 07:39:13] VERBOSE[39066][C-00000004] pbx.c: Executing [h@sub-hot-desking:3] GotoIf(“SIP/SJBO_Orth_Psy-00000005“, “0?:end“) in new stack
[2018-05-25 07:39:13] VERBOSE[39066][C-00000004] pbx_builtins.c: Goto (sub-hot-desking,h,21)
[2018-05-25 07:39:13] VERBOSE[39066][C-00000004] pbx.c: Executing [h@sub-hot-desking:21] Hangup(“SIP/SJBO_Orth_Psy-00000005“, “”) in new stack
[2018-05-25 07:39:13] VERBOSE[39066][C-00000004] pbx.c: Spawn extension (sub-hot-desking, h, 21) exited non-zero on ‘SIP/SJBO_Orth_Psy-00000005’

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- May 25, 2018 at 12:28 pm
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Jose Miguel Rivera
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Try the following, reinstall the VitalPBX sounds executing the following command in the Linux console: yum reinstall vitalpbx-sounds

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- May 25, 2018 at 12:40 pm
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stmartinvincent
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I got error : rien à faire (french) not sure why the error is in french

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- May 25, 2018 at 2:53 pm
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Jose Miguel Rivera
Keymaster
Please post the output of the following commands:

locale | grep LANG

yum install vitalpbx-sounds

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- May 25, 2018 at 4:21 pm
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stmartinvincent
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locale | grep LANG

LANG=fr_CA.UTF-8

[root@ombutel1 ~] # yum install vitalpbx-sounds

Modules complémentaire chargées : fastestmirror

Loading mirror speeds from cached hostfile

* base: centos.mirror.ca.planethoster.net

* epel: epel.mirror.constant.com

* extras: centos.mirror.colo-serv.net

* updates: centos.mirror.colo-serv.net

Le paquet vitalpbx-sounds-2.0.2-2x86_64 est déjà installé dans sa dernière version

Rien à faire

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- May 25, 2018 at 4:29 pm
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Jose Miguel Rivera
Keymaster
Execute the following commands to change your server language:

export LANG=en_US.utf8
localectl set-locale LANG=en_US.utf8

Check if the VitalPBX Sounds exists:

find / -type f -name "*hotdesking*"

If doesn’t exists, try to reinstall the vitalpbx-sounds package

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- May 31, 2018 at 11:53 am
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stmartinvincent
Participant

I put my server in english, I find the files and tried to reinstall and got the same error.

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- May 31, 2018 at 2:53 pm
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Jose Miguel Rivera
Keymaster
Try the following:

yum clean all

rm -rf /var/cache/yum

yum reinstall vitalpbx-sounds

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- May 31, 2018 at 2:58 pm
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Jose Miguel Rivera
Keymaster

Which Asterisk Language are you using?

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- May 31, 2018 at 3:06 pm
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stmartinvincent
Participant

Me I use the english, but all the rest of my setting it configured for french.

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- May 31, 2018 at 3:32 pm
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Jose Miguel Rivera
Keymaster

We already reproduce the issue, we will release a patch ASAP.

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- May 31, 2018 at 5:02 pm
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stmartinvincent
Participant

Ok Thanks!!

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- June 5, 2018 at 7:24 pm
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Jose Miguel Rivera
Keymaster

The issue with the asterisk prompts has been fixed in the version 2.0.3-1 of VitalPBX.

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