Hot Desking

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    stmartinvincent
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    I have 2 person who share the same phone. when my first Employe is connect on the phone if someone call the second person who is not connect it rang occupied.Does It should not go to the message box?

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    Please share a call log from Asterisk CLI to analyze it!!!

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    stmartinvincent
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    Sorry, Not sure why but it work now.

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    stmartinvincent
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    Hi,

    looks like it a intermittent problem is doesn’t work anymore

    Here is the CLI :

    18-10-17 11:41:06] VERBOSE[37380][C-00034e7c] netsock2.c: Using SIP RTP TOS bits 184
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] netsock2.c: Using SIP RTP CoS mark 5
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] app_dial.c: Called SIP/ombutel1/5828
    [2018-10-17 11:41:06] NOTICE[12683][C-00034e7c] chan_sip.c: Failed to authenticate on INVITE to ‘”Vincent St-Martin” <sip:6027@10.16.64.40>;tag=as7549ff41’
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] app_dial.c: SIP/ombutel1-000671f4 is circuit-busy
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] app_dial.c: Everyone is busy/congested at this time (1:0/1/0)
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [5828@trk-1:9] NoOp(“SIP/6027-000671f3“, “After Dial“) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [5828@trk-1:10] GotoIf(“SIP/6027-000671f3“, “1?come-back“) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx_builtins.c: Goto (trk-1,5828,12)
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [5828@trk-1:12] Return(“SIP/6027-000671f3“, “”) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [5828@cos-Appel_Externe_Quebec-post:5] NoOp(“SIP/6027-000671f3“, “Hangup Cause: 21, Dial Status: CONGESTION“) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [5828@cos-Appel_Externe_Quebec-post:6] NoCDR(“SIP/6027-000671f3“, “”) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [5828@cos-Appel_Externe_Quebec-post:7] GotoIf(“SIP/6027-000671f3“, “0?end_call“) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [5828@cos-Appel_Externe_Quebec-post:8] Gosub(“SIP/6027-000671f3“, “sub-hangup-cause,s,1(21)“) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [s@sub-hangup-cause:1] NoOp(“SIP/6027-000671f3“, “Executing Hangup Cause 21“) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [s@sub-hangup-cause:2] GotoIf(“SIP/6027-000671f3“, “0?hangup“) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [s@sub-hangup-cause:3] NoCDR(“SIP/6027-000671f3“, “”) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [s@sub-hangup-cause:4] Answer(“SIP/6027-000671f3“, “”) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [s@sub-hangup-cause:5] GotoIf(“SIP/6027-000671f3“, “0?invalid_route,1“) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [s@sub-hangup-cause:6] GotoIf(“SIP/6027-000671f3“, “1?busy,1“) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx_builtins.c: Goto (sub-hangup-cause,busy,1)
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [busy@sub-hangup-cause:1] NoOp(“SIP/6027-000671f3“, “Busy“) in new stack
    [2018-10-17 11:41:06] VERBOSE[37380][C-00034e7c] pbx.c: Executing [busy@sub-hangup-cause:2] Busy(“SIP/6027-000671f3“, “5“) in new stack
    [2018-10-17 11:41:06] VERBOSE[12683][C-00034e7e] netsock2.c: Using SIP RTP TOS bits 184
    [2018-10-17 11:41:06] VERBOSE[12683][C-00034e7e] netsock2.c: Using SIP RTP CoS mark 5

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    Is that a local call?

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    stmartinvincent
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    It’s a call from my phone to the hot desking phone, who is not connect.

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