How can I do an external forward call keeping the original ID

› VitalPBX Community Support › General Discussion › How can I do an external forward call keeping the original ID

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    • July 5, 2020 at 1:22 am
    rogerfor
    Participant
    Hello! I configure the follow me option with an external number, but when a recieve the call, I see my CID number, and I need see the number of who is call me. There  is any chance to do this?
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    • July 6, 2020 at 7:27 pm
    PitzKey
    Participant
    US
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    Make sure that CallerID On Diversions is set to caller, and you don’t overwrite the CID on the outbound route.

    If that’s already the case, you might want to check with your provider if they allow sending any Caller ID.

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    • July 8, 2020 at 5:20 am
    rogerfor
    Participant
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    Diversions is the same that the follow me option right? or there is another?

    And do you have any example to configure the right way the diversions? ive been having some problems like make 2 ring sounds and then hangout

     

    • This reply was modified 6 months, 3 weeks ago by rogerfor.
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