How to enable agent name in queue log - VitalPBX Community

This topic has 1 reply, 2 voices, and was last updated 6 months, 2 weeks ago by Jose Miguel Rivera.

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- February 27, 2020 at 4:55 am
- Quote
yazarlwin
Participant

We can’t enable to include agent name in queue log so it’s not very convenient in Asternic real time and offline reports for call center admin. Kindly let us know how to enable agent name to include in queue log.

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- April 17, 2020 at 4:52 pm
- Quote
Jose Miguel Rivera
Keymaster

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We are about to release a new add-on to handle Queues Statistics, so, with this add-on, you will not need to enable the agent names on the queues log.

If you want to learn more about this add-on, I invite you to subscribe to our coming course

https://vitalpbx.org/en/online-training-certification/

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