how upload/send fax documents

› VitalPBX Community Support › General Discussion › how upload/send fax documents

  • Post
    • May 6, 2020 at 9:41 pm
    sayedshanab
    Participant

    how exactly to upload/send fax documents? I tried to send pdf file as a Fax as in this image https://i.imgur.com/e1Lpxtk.png 
    but get a strange error message as in image:https://i.imgur.com/2qfn6aY.png
    We don’t know what password or login he asks about and can’t find any log while sending in the cli. 
    note: I have tried to receive a fax through this did and I received it successfully but still can’t send any fax through

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  • Replies
    • May 7, 2020 at 10:47 pm
    Jose Miguel Rivera
    Keymaster
    NI
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    Go to the Global Fax Settings, and make sure that the following IP be listed on the field “Allowed Hosts“

    127.0.0.1
    localhost

    If they are listed, then, save the settings, and try to send the fax again.

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    • May 8, 2020 at 10:16 pm
    sayedshanab
    Participant
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    Thanks so much, it worked now on the master tenant. But it doesn’t on the other salve or clients’ tenant. How can I assign specif fax device for each tenant alone and other tenants can’t see or even use it?

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    • May 8, 2020 at 10:19 pm
    Jose Miguel Rivera
    Keymaster
    NI
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    Go to the Users profile and edit the role of the tenant administrator, and add the desired modules, in this case, the virtual faxes.

    Don’t share with the tenant administrator the Global Fax Settings.

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    • August 27, 2020 at 4:36 pm
    mtsi.tech
    Participant
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    Can you also explain what the purpose of the listening port is? Why is it defaulted to 3570?

    Also, why is there an allowed hosts? Does this suggest you can relay a fax from outside the GUI? If you can send a fax from outside the PBX GUI how do we do this? Is this an SSH or FTP or Email listening? DO we just SMTP an attachment to port 3570 or drop in a file into an ftp folder? Please help everyone understand the logic.

    Some further use cases and instructions on this module are lacking documentation and the Add On page does not include any manuals for implementing this nor any documentation on the functionality. Please provide more!

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