I have a problem with the incoming call.

VitalPBX Community Support General Discussion I have a problem with the incoming call.

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    zGansalloz
    Participant

    I have a problem with the incoming call. VitalPBX does not respond. There are no problems on FreePBX.

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    oromero31
    Participant

    Please check the contex in the trunk, remember send the log

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    zGansalloz
    Participant

    How can i do this?

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    zGansalloz
    Participant

    I turned on the SIP debug but there is nothing interesting there.

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    Hello  zGansalloz,

    The most probable is that you have a misconfiguration on VitalPBX, or in the VoIP provider side.

    You should check if the trunk is registered against the VoIP Provider, also, if your provider uses a registering string, you must check that the registering string is ok.

    If you want, we offer professional support for a low cost, and we can connect and configure your trunk for you remotely

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