Identify incoming calls

VitalPBX Community Support General Discussion Identify incoming calls

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    jhaguilar
    Participant
    Hello, how can I identify incoming calls, I have a GSM gateway, which receives the calls and passes them to VITALPBX, install the phone book, to identify known calls with a name, but it doesn’t work, any idea, what else can I do to Identify the calls, when I enter the CDR, it only shows me the number that is making the call.
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    You need to use the CID Lookup in combination with the phone books. Also, make sure you assign the CID Lookup to the inbound routes.

    Best regards,

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    jhaguilar
    Participant
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    Thank you very much, it already works with your recommendation.
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