Inbound Calls on Tenants not working after upgrade to v3

VitalPBX Community Support Reporting an Issue Inbound Calls on Tenants not working after upgrade to v3

  • Post
    vividtelecom
    Participant
    Up
    2
    Down
    I have upgraded my VitalPBX from v2 to v3, outbound calls are working fine however inbound calls on tenants are engaged however it works on the main tenant without any issues.

    Heres the error message when on tenants

     

    Connected to Asterisk 18.1.1 currently running on vitalpbx (pid = 12697)
    == Using SIP RTP TOS bits 184
    == Using SIP RTP CoS mark 5
    > 0x7f276806f970 — Strict RTP learning after remote address set to: 37.1 57.54.206:14680
    — Executing [+441206656566@trk-35-in:1] NoOp(“SIP/ST20920T016-00000003”, “I ncoming call through: Provider”) in new stack
    — Executing [+441206656566@trk-35-in:2] Set(“SIP/ST20920T016-00000003”, “__ TRUNK_ID=35”) in new stack
    — Executing [+441206656566@trk-35-in:3] Set(“SIP/ST20920T016-00000003”, “CD R(trunk)=35”) in new stack
    — Executing [+441206656566@trk-35-in:4] Set(“SIP/ST20920T016-00000003”, “__ DID_NUMBER=+441206656566”) in new stack
    — Executing [+441206656566@trk-35-in:5] Set(“SIP/ST20920T016-00000003”, “CD R(did)=+441206656566”) in new stack
    — Executing [+441206656566@trk-35-in:6] Set(“SIP/ST20920T016-00000003”, “DI D=+441206656566”) in new stack
    — Executing [+441206656566@trk-35-in:7] Goto(“SIP/ST20920T016-00000003”, “d efault-trunk,+441206656566,1”) in new stack
    — Goto (default-trunk,+441206656566,1)
    — Executing [+441206656566@default-trunk:1] Gosub(“SIP/ST20920T016-00000003 “, “set-global-tenant-vars,s,1”) in new stack
    — Executing [s@set-global-tenant-vars:1] NoOp(“SIP/ST20920T016-00000003″, ” Setting Global Vars for vitalpbx Tenant”) in new stack
    — Executing [s@set-global-tenant-vars:2] Set(“SIP/ST20920T016-00000003”, “_ _TENANT_PATH=71ae958378747024”) in new stack
    — Executing [s@set-global-tenant-vars:3] Set(“SIP/ST20920T016-00000003”, “_ _TENANT_PREFIX=”) in new stack
    — Executing [s@set-global-tenant-vars:4] Set(“SIP/ST20920T016-00000003”, “_ _QUEUE_AGENTS_CONTEXT=queue-call-to-agents”) in new stack
    — Executing [s@set-global-tenant-vars:5] Set(“SIP/ST20920T016-00000003”, “_ _FOLLOWME_CONTEXT=ext-followme”) in new stack
    — Executing [s@set-global-tenant-vars:6] Set(“SIP/ST20920T016-00000003”, “_ _HINTS_CONTEXT=extension-hints”) in new stack
    — Executing [s@set-global-tenant-vars:7] Set(“SIP/ST20920T016-00000003”, “_ _DEFAULT_COS=cos-all”) in new stack
    — Executing [s@set-global-tenant-vars:8] Return(“SIP/ST20920T016-00000003”, “”) in new stack
    — Executing [+441206656566@default-trunk:2] Gosub(“SIP/ST20920T016-00000003 “, “sub-check-blacklist,s,1(71ae958378747024,07445728824)”) in new stack
    — Executing [s@sub-check-blacklist:1] NoOp(“SIP/ST20920T016-00000003”, “Tes ting if 07445728824 is in Black List”) in new stack
    — Executing [s@sub-check-blacklist:2] GotoIf(“SIP/ST20920T016-00000003”, “0 ?banned”) in new stack
    — Executing [s@sub-check-blacklist:3] Return(“SIP/ST20920T016-00000003”, “” ) in new stack
    — Executing [+441206656566@default-trunk:3] Gosub(“SIP/ST20920T016-00000003 “, “sub-setup-call-type,s,1(incoming)”) in new stack
    — Executing [s@sub-setup-call-type:1] NoOp(“SIP/ST20920T016-00000003”, “Det erminating Call Type”) in new stack
    — Executing [s@sub-setup-call-type:2] GotoIf(“SIP/ST20920T016-00000003”, “0 ?return”) in new stack
    — Executing [s@sub-setup-call-type:3] Gosub(“SIP/ST20920T016-00000003”, “s- incoming,1()”) in new stack
    — Executing [s-incoming@sub-setup-call-type:1] NoOp(“SIP/ST20920T016-000000 03”, “Incoming Call”) in new stack
    — Executing [s-incoming@sub-setup-call-type:2] Set(“SIP/ST20920T016-0000000 3”, “__CALL_TYPE=2”) in new stack
    — Executing [s-incoming@sub-setup-call-type:3] Set(“SIP/ST20920T016-0000000 3”, “__CALL_TYPE_LABEL=IN”) in new stack
    — Executing [s-incoming@sub-setup-call-type:4] Return(“SIP/ST20920T016-0000 0003”, “”) in new stack
    — Executing [s@sub-setup-call-type:4] Set(“SIP/ST20920T016-00000003”, “__CA LL_TYPE_CONFIGURED=yes”) in new stack
    — Executing [s@sub-setup-call-type:5] Set(“SIP/ST20920T016-00000003”, “CDR( calltype)=2”) in new stack
    — Executing [s@sub-setup-call-type:6] Return(“SIP/ST20920T016-00000003”, “” ) in new stack
    — Executing [+441206656566@default-trunk:4] Gosub(“SIP/ST20920T016-00000003 “, “dynamic-routing-in,s,1(07445728824)”) in new stack
    — Executing [s@dynamic-routing-in:1] NoOp(“SIP/ST20920T016-00000003”, “Test if must to apply dynamic routing”) in new stack
    — Executing [s@dynamic-routing-in:2] Set(“SIP/ST20920T016-00000003”, “EXTER NAL_CALLER=07445728824”) in new stack
    — Executing [s@dynamic-routing-in:3] Set(“SIP/ST20920T016-00000003”, “DYNRO UTING_DM=0”) in new stack
    — Executing [s@dynamic-routing-in:4] GotoIf(“SIP/ST20920T016-00000003”, “1? gd”) in new stack
    — Goto (dynamic-routing-in,s,6)
    — Executing [s@dynamic-routing-in:6] GotoIf(“SIP/ST20920T016-00000003”, “0? :rb”) in new stack
    — Goto (dynamic-routing-in,s,11)
    — Executing [s@dynamic-routing-in:11] Return(“SIP/ST20920T016-00000003”, “” ) in new stack
    — Executing [+441206656566@default-trunk:5] Goto(“SIP/ST20920T016-00000003” , “incoming-calls,+441206656566,1”) in new stack
    — Goto (incoming-calls,+441206656566,1)
    — Executing [+441206656566@incoming-calls:1] NoOp(“SIP/ST20920T016-00000003 “, “INBOUND_ROUTE: No One”) in new stack
    — Executing [+441206656566@incoming-calls:2] Set(“SIP/ST20920T016-00000003” , “CHANNEL(language)=en_GB”) in new stack
    — Executing [+441206656566@incoming-calls:3] Set(“SIP/ST20920T016-00000003” , “__INBOUND_LANGUAGE=en_GB”) in new stack
    — Executing [+441206656566@incoming-calls:4] Gosub(“SIP/ST20920T016-0000000 3”, “sub-set-moh,s,1(ringback,YES)”) in new stack
    — Executing [s@sub-set-moh:1] NoOp(“SIP/ST20920T016-00000003”, “Configuring MoH Class”) in new stack
    — Executing [s@sub-set-moh:2] Set(“SIP/ST20920T016-00000003”, “MOH_CLASS=ri ngback”) in new stack
    — Executing [s@sub-set-moh:3] Set(“SIP/ST20920T016-00000003”, “MOH_FORCE=YE S”) in new stack
    — Executing [s@sub-set-moh:4] GotoIf(“SIP/ST20920T016-00000003”, “1?end”) i n new stack
    — Goto (sub-set-moh,s,8)
    — Executing [s@sub-set-moh:8] Return(“SIP/ST20920T016-00000003”, “”) in new stack
    — Executing [+441206656566@incoming-calls:5] Gosub(“SIP/ST20920T016-0000000 3”, “sub-set-call-vars,s-incoming,1(07445728824,+441206656566,71ae958378747024)” ) in new stack
    — Executing [s-incoming@sub-set-call-vars:1] NoOp(“SIP/ST20920T016-00000003 “, “Setting Incoming Call Vars”) in new stack
    — Executing [s-incoming@sub-set-call-vars:2] Set(“SIP/ST20920T016-00000003” , “__CALLID=1613447734.19”) in new stack
    — Executing [s-incoming@sub-set-call-vars:3] Set(“SIP/ST20920T016-00000003” , “__INCOMING_SOURCE=07445728824”) in new stack
    — Executing [s-incoming@sub-set-call-vars:4] Set(“SIP/ST20920T016-00000003” , “__INCOMING_DESTINATION=+441206656566”) in new stack
    — Executing [s-incoming@sub-set-call-vars:5] Set(“SIP/ST20920T016-00000003” , “__INCOMING_TENANT=71ae958378747024”) in new stack
    — Executing [s-incoming@sub-set-call-vars:6] Set(“SIP/ST20920T016-00000003” , “__CALL_SOURCE=07445728824”) in new stack
    — Executing [s-incoming@sub-set-call-vars:7] Set(“SIP/ST20920T016-00000003” , “__CS=07445728824”) in new stack
    — Executing [s-incoming@sub-set-call-vars:8] Set(“SIP/ST20920T016-00000003” , “__CALL_DESTINATION=+441206656566”) in new stack
    — Executing [s-incoming@sub-set-call-vars:9] Set(“SIP/ST20920T016-00000003” , “__TENANT=71ae958378747024”) in new stack
    — Executing [s-incoming@sub-set-call-vars:10] Gosub(“SIP/ST20920T016-000000 03”, “app-incoming,1”) in new stack
    — Executing [app-incoming@sub-set-call-vars:1] NoOp(“SIP/ST20920T016-000000 03”, “Incoming Call App CDR”) in new stack
    — Executing [app-incoming@sub-set-call-vars:2] GotoIf(“SIP/ST20920T016-0000 0003”, “1?:return”) in new stack
    — Executing [app-incoming@sub-set-call-vars:3] Set(“SIP/ST20920T016-0000000 3”, “CDR(source)=07445728824”) in new stack
    — Executing [app-incoming@sub-set-call-vars:4] Set(“SIP/ST20920T016-0000000 3”, “CDR(tenant)=vitalpbx”) in new stack
    — Executing [app-incoming@sub-set-call-vars:5] Set(“SIP/ST20920T016-0000000 3”, “CDR(destination)=+441206656566”) in new stack
    — Executing [app-incoming@sub-set-call-vars:6] Return(“SIP/ST20920T016-0000 0003”, “”) in new stack
    — Executing [s-incoming@sub-set-call-vars:11] Return(“SIP/ST20920T016-00000 003”, “”) in new stack
    — Executing [+441206656566@incoming-calls:6] Set(“SIP/ST20920T016-00000003” , “ICALL=yes”) in new stack
    — Executing [+441206656566@incoming-calls:7] Goto(“SIP/ST20920T016-00000003 “, “app-termination,hangup,1”) in new stack
    — Goto (app-termination,hangup,1)
    — Executing [hangup@app-termination:1] NoOp(“SIP/ST20920T016-00000003”, “Te rmination: Hangup Call”) in new stack
    — Executing [hangup@app-termination:2] NoCDR(“SIP/ST20920T016-00000003”, “” ) in new stack
    — Executing [hangup@app-termination:3] Hangup(“SIP/ST20920T016-00000003″, ” “) in new stack
    == Spawn extension (app-termination, hangup, 3) exited non-zero on ‘SIP/ST2092 0T016-00000003’

    0
Viewing 3 replies - 1 through 3 (of 3 total)
  • Replies
    Up
    -1
    Down
    According to the call log, the call goes to an inbound route named “No One”, this route alley to be inside the main tenant, and this route has as final destination the terminate call application.
    0
    vividtelecom
    Participant
    Up
    -1
    Down
    Hi

    i have deleted the no one route and it’s now telling me.

     

    I’m sorry no route exists to the dialled destination.

     

    the inbound number has been setup in the sub tenant section.

    0
    Up
    1
    Down
    Did you add the DID number in the Calls routing tab on the tenants’ module?
    0
Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.