Incoming call busy

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    • February 19, 2020 at 8:41 am
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    kzmoe
    Participant

    Hi all,

    I have SIP trunk cisco PBX and Vital PBX. Vital to cisco is OK but cisco to Vital is busy tone.

    When I pointed to other Vital PBX ip (second one) , both way can speak, no issue. (I have two Vital PBX)

    Therefore, I changed first Vital PBX ip and cisco PBX point to new ip of Vital but issue still happen.

    how I can solve ? 

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    • February 19, 2020 at 2:21 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    You are always able to use SNGREP to determine what is happening when a call arrives at the PBX server or is sent from the PBX server.

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