Initial VitXi WebRTC Testing

We recently started testing VitXi as a replacement for the existing softphone we use (Bria). So far, we are very impressed how this beta software works very well. But there are some issues which we would like to see fixed so we can continue testing this amazing product.

1. We cannot merge two or more calls, or create a conference call.
2. Number cleanup. We often Copy/Paste a number that looks like “(222) 555-1234” or “222-555-1234” or “222 555 1234”. VitXi does not know what to do with it. Please implement that it should cleanup the parentheses, periods, commas, dashes and spaces. Technically, it should remove anything that’s not a number and process the call.
3. The dialer is not always open, and quite annoying to have to open it to be able to dial.
4. Mid-call DTMF is hard to work with. You can only use the dialer keypad, if you use your computer keyboard it does not work.

These are the issues we have.

We would also like to see the below features we currently have with Bria.

1. Keyboard shortcuts. When you select a number and press Ctrl+Shift+D or whatever you configured it will start calling.
2. We use Jabra Headsets, and with Bria we can Answer and Hangup calls when pushing the button on the headset. I am not sure tho if this needs implementation from Jabra or you guys.
3. Be able to use have VitXi offline, and be able to register via a SIP proxy. That way we can have VitXi as a web-app that will work from everywhere to process calls, we don’t really need to use the chat and other features that rely on an http connection to the server all the time

Let me know if you need any further info.

Thanks