issues adding new pickup group

VitalPBX Community Support General Discussion issues adding new pickup group

  • Post
    gerrykernan
    Participant

    hi

    i’m trying to add a new pickup group. it appears to save on the GUI and i reload . but it doesnt work when i use pickup feature code.

    noticed that exts that i add to the pickup group are not appearimng in data table ombu_pickup_group_members

    EG , added new Group called group-33 wiyj 2 memebrs 497 & 491 . but they dont show in the members tables

    member of group 33 are “261 & 255” not “497 & 491 “

     

    MariaDB [ombutel]> select * from ombu_pickup_groups;
    +—————–+—————————–+
    | pickup_group_id | description |
    +—————–+—————————–+
    | 1 | IT Department |
    | 2 | Reception |
    | 3 | Corporate Services |
    | 4 | CEO Department |
    | 5 | Town Hall 1 |
    | 6 | Environment |
    | 8 | Revenue Office |
    | 9 | Finance Payroll |
    | 11 | Housing Admin |
    | 12 | Planning Front Office |
    | 13 | Library |
    | 14 | Water Services Ground Floor |
    | 15 | Water Services First Floor |
    | 16 | Museum |
    | 18 | Kernanstown |
    | 19 | Visual |
    | 20 | PlanningBackOffice |
    | 21 | HAP Office |
    | 22 | AccountsPayable |
    | 24 | Motor Tax |
    | 25 | Finance Acc DB Admin |
    | 26 | DrawingOffice |
    | 27 | Roads |
    | 28 | FireStation |
    | 29 | Sports Partnership |
    | 32 | Rm-212 |
    | 33 | group-33 |
    +—————–+—————————–+

     

     

    ariaDB [ombutel]> select * from ombu_pickup_group_members order by pickup_group_id;
    +—————–+————–+————–+————–+
    | pickup_group_id | extension_id | allow_pickup | group_member |
    +—————–+————–+————–+————–+
    | 1 | 15 | yes | yes |
    | 1 | 16 | yes | yes |
    | 1 | 108 | yes | yes |
    | 1 | 17 | yes | yes |
    | 2 | 101 | yes | yes |
    | 2 | 95 | yes | yes |
    | 2 | 93 | yes | yes |
    | 3 | 35 | yes | yes |
    | 3 | 106 | yes | yes |
    | 3 | 34 | yes | yes |
    | 3 | 105 | yes | yes |
    | 3 | 40 | yes | yes |
    | 4 | 166 | yes | yes |
    | 4 | 37 | yes | yes |
    | 4 | 170 | yes | yes |
    | 4 | 133 | yes | yes |
    | 5 | 8 | yes | yes |
    | 5 | 43 | yes | yes |
    | 5 | 237 | yes | yes |
    | 5 | 322 | yes | yes |
    | 5 | 4 | yes | yes |
    | 5 | 6 | yes | yes |
    | 5 | 9 | yes | yes |
    | 5 | 3 | yes | yes |
    | 5 | 5 | yes | yes |
    | 5 | 7 | yes | yes |
    | 6 | 38 | yes | yes |
    | 6 | 245 | yes | yes |
    | 6 | 22 | yes | yes |
    | 6 | 257 | yes | yes |
    | 6 | 25 | yes | yes |
    | 6 | 31 | yes | yes |
    | 6 | 32 | yes | yes |
    | 6 | 52 | yes | yes |
    | 8 | 252 | yes | yes |
    | 8 | 251 | yes | yes |
    | 8 | 253 | yes | yes |
    | 8 | 19 | yes | yes |
    | 8 | 247 | yes | yes |
    | 9 | 112 | yes | yes |
    | 9 | 114 | yes | yes |
    | 9 | 28 | yes | yes |
    | 9 | 116 | yes | yes |
    | 9 | 120 | yes | yes |
    | 11 | 68 | yes | yes |
    | 11 | 113 | yes | yes |
    | 11 | 144 | yes | yes |
    | 11 | 73 | yes | yes |
    | 11 | 151 | yes | yes |
    | 11 | 154 | yes | yes |
    | 11 | 142 | yes | yes |
    | 11 | 137 | yes | yes |
    | 11 | 146 | yes | yes |
    | 11 | 10 | yes | yes |
    | 12 | 172 | yes | yes |
    | 12 | 313 | yes | yes |
    | 12 | 29 | yes | yes |
    | 12 | 79 | yes | yes |
    | 12 | 134 | yes | yes |
    | 13 | 269 | yes | yes |
    | 13 | 276 | yes | yes |
    | 13 | 275 | yes | yes |
    | 13 | 265 | yes | yes |
    | 13 | 266 | yes | yes |
    | 14 | 71 | yes | yes |
    | 14 | 24 | yes | yes |
    | 14 | 23 | yes | yes |
    | 15 | 210 | yes | yes |
    | 15 | 23 | yes | yes |
    | 15 | 124 | yes | yes |
    | 15 | 61 | yes | yes |
    | 15 | 81 | yes | yes |
    | 15 | 72 | yes | yes |
    | 15 | 145 | yes | yes |
    | 15 | 56 | yes | yes |
    | 15 | 26 | yes | yes |
    | 15 | 58 | yes | yes |
    | 16 | 283 | yes | yes |
    | 18 | 209 | yes | yes |
    | 18 | 69 | yes | yes |
    | 18 | 138 | yes | yes |
    | 18 | 186 | yes | yes |
    | 18 | 36 | yes | yes |
    | 18 | 66 | yes | yes |
    | 19 | 220 | yes | yes |
    | 19 | 206 | yes | yes |
    | 19 | 204 | yes | yes |
    | 19 | 97 | yes | yes |
    | 20 | 102 | yes | yes |
    | 20 | 115 | yes | yes |
    | 20 | 98 | yes | yes |
    | 20 | 127 | yes | yes |
    | 21 | 148 | yes | yes |
    | 21 | 153 | yes | yes |
    | 21 | 152 | yes | yes |
    | 21 | 64 | yes | yes |
    | 21 | 41 | yes | yes |
    | 22 | 126 | yes | yes |
    | 22 | 119 | yes | yes |
    | 22 | 112 | yes | yes |
    | 22 | 135 | yes | yes |
    | 24 | 130 | yes | yes |
    | 24 | 87 | yes | yes |
    | 24 | 324 | yes | yes |
    | 24 | 109 | yes | yes |
    | 24 | 107 | yes | yes |
    | 25 | 86 | yes | yes |
    | 25 | 46 | yes | yes |
    | 25 | 80 | yes | yes |
    | 25 | 78 | yes | yes |
    | 26 | 139 | yes | yes |
    | 26 | 13 | yes | yes |
    | 26 | 241 | yes | yes |
    | 27 | 158 | yes | yes |
    | 27 | 159 | yes | yes |
    | 28 | 188 | yes | yes |
    | 28 | 187 | yes | yes |
    | 29 | 160 | yes | yes |
    | 29 | 237 | yes | yes |
    | 29 | 6 | yes | yes |
    | 32 | 255 | yes | yes |
    | 32 | 261 | yes | yes |
    | 33 | 261 | yes | yes |
    | 33 | 255 | yes | yes |
    +—————–+————–+————–+————–+

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    I made a test, and all is working. This is the scenario

    • The extension 8270 from the PBX B dials to extension 1519 on PBX A
    • The extension 1519 start ringing
    • The extension 7502 on PBX A, dials *08 to pick up the incoming call
    • Finally, the extension 8270 gets connected with the extension 7502.
    0
    gerrykernan
    Participant
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    hi

    screenshot attached of pickup group “group33” show members 497 & 491  but they show as

    33 | 261 | yes | yes |
    | 33 | 255 | yes | yes |

    in the DB table

     

    gerry

    0
    gerrykernan
    Participant
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    upgrade to latest ver has fixed the issue,

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