Licences on subscription

VitalPBX Community Support General Discussion Licences on subscription

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    vitorcosta
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    I have a month Carrier plan vitalpabx. But on addon modules some sonata modules say to activate and request a Licence. How proceed ?

     

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    Hello Mr. Costa,

    In case of Sonata Switchboard and Billing, this add-ons get automatically activated by the VitalPBX plans, only the sonata recordings needs a license, but, this will be not required anymore in the next update of Sonata Recordings.

    You can send us your case to support@vitalpbx.com with your carrier license attached. 

     

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    vitorcosta
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    Where i get this licence on runing pbx ? (i believe i received this licence by email when buy..but  my first try to find it fail)

     

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    Check the picture attached

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    vitorcosta
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    ok. Next problem: how open a support ticket ? site request a number to be buyed… i dont have it..

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    You can send us your case to support@vitalpbx.com with your carrier license attached.

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    vitorcosta
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    After update módulo , licence activated ok.

    Now next problem: after login on SonataSwitch Board no buttons or widged showed… just message “connecting to server” for ever… 

     

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    Where do you have installed the PBX?

    You have to make sure the required ports for Sonata Switchboard  are open

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    vitorcosta
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    Pbx on a vm  inside my full host. Access using Openvpn…I Open https on Vital Firewall and worked….then close again and use vpn again and worked too.

    No sure about how solved, but working ok now.

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