Hello, I want to put a time condition so that after a certain time the calls received by my IVR will be sent to a mailbox and would these messages be sent by email?
Yes, in the weather condition I can use, but once I have set the weather condition, would I have to create an extension to drop into the mailbox so that the message can be sent to my email later?
On condition of Time after 5 pm will point to an IVR that will say that the company is closed, but I want the customer to be able to leave a voice message and that message to be sent by email.
Alternatively, if you want the customer to have more options than to just leave a voicemail, set a Time Condition to route it to an IVR and use the welcome message as the After Hours announcement. But I think an Announcement would be easier.
Yes, that would be fine but how do I get to the end of the announcement to be able to record a message I need to point to an extension with correct voicemail?
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