Music on hold not working on Ring groups. - VitalPBX Community

This topic has 7 replies, 3 voices, and was last updated 2 years, 7 months ago by Jose Miguel Rivera.

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- January 30, 2019 at 6:38 pm
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voiprehberi
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I setup the IVR to ring groups if user timeout with one by one but it calls ext 2 before ext 1 and no music on hold music rings.

Here is my ivr and ring groups settings.

ivr.PNG

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- January 30, 2019 at 6:38 pm
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voiprehberi
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Ring group settings.

ring-groups.PNG

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- January 31, 2019 at 3:29 am
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Jose Miguel Rivera
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We will check it

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- February 1, 2019 at 3:14 pm
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voiprehberi
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Is there any progress ?

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- February 2, 2019 at 3:21 am
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Jose Miguel Rivera
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We were participating in the itExpo, that’s why we hadn’t the time to check it, actually finished today, so, we will check it on Monday.

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- February 26, 2019 at 8:11 pm
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edege
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any update on this ?

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- February 26, 2019 at 8:30 pm
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Jose Miguel Rivera
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The current behavior allows you to play the configured music on hold only when the caller is put on Hold, no, when an extension is ringing.

We will analyze this behavior and take a decision about it.

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- March 14, 2019 at 4:34 pm
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Jose Miguel Rivera
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This issue is fixed in version 2.3.0 of VitalPBX

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