Need to bridge the call

VitalPBX Community Support General Discussion Need to bridge the call

  • Post
    virtualsky
    Participant
    Hi,

    I have a below requirement :

    for example: We have 4 extensions (101,102,103,999) and We have 3 agents (101,102,103) in a “QueueA” and suppose call comes in QueueA with ringall strategy so what I want is if  “102” extension picks the call then automatically the extension “999” will be called and bridge all 3 calls.

     

    Is it possible in Vital GUI or let me know if can do by custom dialplan?’

     

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  • Replies
    mo10
    Participant
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    You can use Follow Me on extension 102 and add extension 999.
    Or you could try Dummy extension (NONE) and add 102 and 999 to follow me.
    Don’t forget to turn diversions to ON on Member in Queue. Use static for testing. Dynamic later if needed.
    • This reply was modified 1 month, 3 weeks ago by mo10.
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    virtualsky
    Participant
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    0
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    Thanks but the issue will remain same that 102 and 999 both will not be a part of the same call because any call comes to 102 and if he doesnt pick the call then the call will go to 999 using followme
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