› VitalPBX Community Support › General Discussion › Outbound Caller ID Modification
- This topic has 6 replies, 3 voices, and was last updated 10 months ago by
kbohannon.
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- March 19, 2020 at 8:17 pm
I have clients now working remotely, with calls forwarded out to their cell phones via external numbers set within a ring group. To differentiate between work and personal calls, I set a CID Name Prefix. The modified ID (Prefix+CID) appears on the office phones, but the only unmodified ID appears on their phones. I could override the outbound CID to differentiate the calls, but the clients also want to see the caller’s number. Is this possible? O’ve tried modifying the CID in the ring group and the inbound route, but the cell phones still get the original number.
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- March 19, 2020 at 8:30 pm
- March 19, 2020 at 9:27 pm
@ing-joserivera26 Here is a call that came in from 15555551212 to the client’s number 17777771212. It goes to a ring group to ring out on CellPhoneOne and CellPhoneTwo, in addition to one internal extensions.
0- March 23, 2020 at 10:39 am
- March 23, 2020 at 7:34 pm
- March 23, 2020 at 7:52 pm
- March 23, 2020 at 9:09 pm
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