OUTBOUND ROUTES – IN ORDER

VitalPBX Community Support General Discussion OUTBOUND ROUTES – IN ORDER

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    andrewbyrd70
    Participant

    I have 3 outbound routes

    1)  All calls that are NOT 911 or toll free

    2)  Toll free calls only

    3)  911

     

    How do I make it check TOLL FREE first, then 911 then All calls?  In Freepbx I could drag the routes to the correct order.

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    andrewbyrd70
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    I use dial patterns but because 1xnnxnnn is that same at 1888Xnnn it uses the first route and not the toll free route

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    First you have to create a “Route Selection” item, then, you must to assign it to the an specific class of service

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    andrewbyrd70
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    That would explain it.  I don’t have Route Selection as on option.  

    I have the following version (when I click update software it says there are no updates availalbe)

     

    VitalPBX 2.1.0-4 
    Asterisk 13.23.1-1 
    DAHDI 2.11.1-6 

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    andrewbyrd70
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    Sorry – I found it under COS, just like you said.  I need to keep my glasses on  ?  ?  ?  ? 

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    The route selection module is in the following path: PBX >> Class of Service >> Route Selections 

    After you have created the route selection item you must to assign it to a class of service

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