Outbound Routes prioritization

This topic has 10 replies, 3 voices, and was last updated 2 years, 1 month ago by Tassos.

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- September 19, 2018 at 2:16 pm
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Tassos
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Is the any way to prioritize an outbound rule besides the pattern default prioritization?

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- September 19, 2018 at 2:25 pm
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Jose Miguel Rivera
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May you provide an example of what you want to do?

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- September 20, 2018 at 11:09 am
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Tassos
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I have an outbound rule 2xxxxxxxxx that is served by trunk A (at the top of the rules)

Now, I want a certain fax number say 2810234234 to be served by trunk B (as trunk B works best with faxes)

If the second rule is below the first rule, it is not been used (although it is more specific than the first rule)

If the second rule had less digits, it would work (but this is not the case)

So I want to be able to place the second rule before the first one, so that it takes precedence.

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- September 21, 2018 at 5:43 pm
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Jose Miguel Rivera
Keymaster

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This apply for incoming calls or for outgoing calls?

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- September 22, 2018 at 5:31 am
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pdifeo
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This is an useful feature. In freepbx on outbound route you can specify prepend, prefix, pattern and also callerid. So you can specify what extensions can use this route.

sincerely I do not know if it is implementable with Class of Service

I hope that in next version of VitalPBX you can implement.

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- September 22, 2018 at 6:10 am
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Tassos
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This is for outgoing calls.

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- September 22, 2018 at 10:40 am
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Jose Miguel Rivera
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Posted by: pdifeo

This is an useful feature. In freepbx on outbound route you can specify prepend, prefix, pattern and also callerid. So you can specify what extensions can use this route.

sincerely I do not know if it is implementable with Class of Service

I hope that in next version of VitalPBX you can implement.

You have the same fields on VitalPBX in the outbound routes module, except for the caller ID match, however this can be achieved with the class of services.

Check this link to understand how the class of services works: http://bit.ly/2xdGGXB

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- September 22, 2018 at 10:49 am
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Jose Miguel Rivera
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Posted by: Tassos

This is for outgoing calls.

I recommend you to create two outbound routes, the first one matching any common numbers, and the second, matching the fax numbers

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- September 22, 2018 at 1:45 pm
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Tassos
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This is what I have done and described in my initial posting.

It does not work.

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- September 22, 2018 at 2:00 pm
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Jose Miguel Rivera
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Posted by: Tassos

This is what I have done and described in my initial posting.

It does not work.

Maybe you are writing wrong patterns.

Do you have specific extensions for send fax?

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- September 22, 2018 at 4:13 pm
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Tassos
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In my initial post I said.

I have one outbound rule 2xxxxxxxxx that uses Trunk A

I have a second outbound rule for a specific number 2810234235 that uses Trunk B.

As you can see the second rule matches the first one.

So when I try to have an outgoing call to 2810234235 it uses Trunk A instead of Trunk B that it should use, as it is more explicit that the first rule.

Yes I have a specific iax2 extension. I have install Hylafax along VitalPBX using iaxmodem.

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