Overflow to another group

› VitalPBX Community Support › General Discussion › Overflow to another group

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    • June 2, 2020 at 9:36 pm
    Nomis23uk
    Participant
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    Say for example I have a group of 101 and and user in that group does not answer within 15 seconds how do I overflow this to another group?

    I don’t really want to use call queues or is there no other way?

    Tried searching the Web and on here but could not really find the answers.

    Only ways on how to do it on other AstrixPBX systems.

    Thanks.

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  • Replies
    • June 2, 2020 at 9:40 pm
    Rodrigo Cuadra
    Keymaster
    US
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    The Ring Groups have a parameter called “Ring Time”, set it to 15, then in Last Destination select the destination to overflow (Other Group).
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