Page Group leaves a voicemail

VitalPBX Community Support General Discussion Page Group leaves a voicemail

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    DannyLarsen
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    Version 2.0.4-1

    I have a system using a Page Group with 35 members, Skip busy and Ignore Forward are enabled, 20 sec max page time

    The system leaves a voicemail on many of the members of the group when a page is made, the voicemail is the page audio

    Can you help

    Thank you

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    The page works only if the phones are configured in the right way

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    The page works only if the phones are configured in the right way

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    DannyLarsen
    Participant
    none

    The page is working we are using Yealink T46 phones

    Part of the time we get a voicemail message with the page audio as the message, not sure yet if it is when the phone in Unavailable or offline, or if the sip setup for the call can’t get all of the members of the group built quick enough

     

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    DannyLarsen
    Participant
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    OK I have narrowed it down a bit more

    If the memeber of the page group is in DND when a page arrives it leaves a message in that extensions voice mail everytime

    Tested Yealink T46 or T28 phones so far

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    DannyLarsen
    Participant
    none

    I have this solved for anyone who may have the issue

    If the “Skip Busy” is enabled on the Page Group and the endpoint is in DND it causes a voice mail message to go to that member of the page group

    Disabling Skip Busy solves the issue

    Thanks for your help

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    Thanks for post  your solution.

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