panel does not show the information

› VitalPBX Community Support › General Discussion › panel does not show the information

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    • March 26, 2019 at 5:09 pm
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    novapcjau
    Participant

    I installed in a new VPS with virtualization VMWARE and the panel does not show correctly the activity of the PBX, the stranger that I have another machine virtualized with VMWARE also and everything is ok

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    • March 26, 2019 at 5:53 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    Maybe the monitor service is down, try with the following command:

    systemctl restart vpbx-monitor.service
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    • March 26, 2019 at 7:05 pm
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    novapcjau
    Participant

    the command does not work, but when I tried several times I reported this error.

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    • March 26, 2019 at 8:33 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    It says that you have tried to restart the service many times in a short period. So, you should check first if the service is already running.

    systemctl status vpbx-monitor.service
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    • March 26, 2019 at 8:53 pm
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    novapcjau
    Participant

    the Monitor Service is not running, even running the command to restart the GUI monitor service

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    • March 26, 2019 at 9:14 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    Try rebooting your server

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    • March 27, 2019 at 11:23 am
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    novapcjau
    Participant

    I will do a new installation of the PBX, but it has already been restarted several times and the GUI will not work properly again.

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    • March 27, 2019 at 1:17 pm
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    novapcjau
    Participant

    After a new installation, the problem continued I used the command: systemctl status vpbx-monitor.service, I returned the attached image.

    I also tried to restart the monitor and it returned this: [root @ 200-98-119-106 ~] # systemctl restart vpbx-monitor.service
    You have new mail in / var / spool / mail / root

    What might be the cause of my DASHBOARD not working properly?

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    • March 28, 2019 at 8:18 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    The user confirms that his VPS has an extra firewall who was blocking the port 3000. This port is used for the VitalPBX Dashboard.

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