Personal Assistant

VitalPBX Community Support General Discussion Personal Assistant

  • Post
    bphello
    Participant

    Hello- is it possible to record a personal assistant greeting from another extension? Such as *94*150 (to record the greeting on ext 150 from another extension).

    Or

    Is it possible to add IVR function to a user mailbox similar to what personal assistant provides?

    0
Viewing 7 replies - 1 through 7 (of 7 total)
  • Replies
    mo10
    Moderator
    none
    Up
    0
    Down

    This would only be possible with your own dialplan.

    0
    bphello
    Participant
    Up
    0
    Down

    Great- I have made the changes in 50-1-features and in 20-baseplan and working as desired.  Will these changes be overwritten during normal system programming or only in VitalPBX upgrades/updates?

    0
    mo10
    Moderator
    none
    Up
    0
    Down

    Please don’t change those!
    Please add a file like: 50-2-new-features.conf
    This will not be overwritten at an update.

    Use for example for changes:
    [cos-all-custom](+)

    You can share your solution here.

    0
    bphello
    Participant
    Up
    0
    Down

    Hello- this is a new issue I am solving, also with Personal Assistant.  I have PA enabled on a no device extension.  The IVR works but only for default.

    How would I go about solving why?  I have this bit of log where I pressed the 3 key that has a destination pointed to another system extension.-  The call is simply disconnected.

     Goto (sub-check-diversions,diversion-testing,7)
    -- Executing [diversion-testing@sub-check-diversions:7] NoOp("SIP/100-00000000", "Executing Diversion: Personal Assistant") in new stack
    -- Executing [diversion-testing@sub-check-diversions:8] GotoIf("SIP/100-00000000", "0?boss") in new stack
    -- Executing [diversion-testing@sub-check-diversions:9] GotoIf("SIP/100-00000000", "0?dnd") in new stack
    -- Executing [diversion-testing@sub-check-diversions:10] GotoIf("SIP/100-00000000", "0?diversion_forward") in new stack
    -- Executing [diversion-testing@sub-check-diversions:11] Gosub("SIP/100-00000000", "sub-personal-assistant,s,1") in new stack
    -- Executing [s@sub-personal-assistant:1] NoOp("SIP/100-00000000", "SUB: PERSONAL ASSISTANT") in new stack
    -- Executing [s@sub-personal-assistant:2] Set("SIP/100-00000000", "TIMEOUT(digit)=1") in new stack
    -- Digit timeout set to 1.000
    -- Executing [s@sub-personal-assistant:3] Set("SIP/100-00000000", "TIMEOUT(response)=10") in new stack
    -- Response timeout set to 10.000
    -- Executing [s@sub-personal-assistant:4] Set("SIP/100-00000000", "TRY_P=0") in new stack
    -- Executing [s@sub-personal-assistant:5] Set("SIP/100-00000000", "TRY_P=1") in new stack
    -- Executing [s@sub-personal-assistant:6] GotoIf("SIP/100-00000000", "0?VM") in new stack
    -- Executing [s@sub-personal-assistant:7] BackGround("SIP/100-00000000", "/var/spool/asterisk/6d396c1b89ec6272/pa/182/pamsg") in new stack
    -- <SIP/100-00000000> Playing '/var/spool/asterisk/6d396c1b89ec6272/pa/182/pamsg.slin' (language 'en')
    [2019-09-06 23:07:14] WARNING[13401]: chan_sip.c:4178 retrans_pkt: Timeout on 1164950546-2019120260-1096817389 on non-critical invite transaction.
    -- Executing [3@sub-personal-assistant:1] Gosub("SIP/100-00000000", "exec_dest_opt,1(2)") in new stack
    -- Executing [exec_dest_opt@sub-personal-assistant:1] NoOp("SIP/100-00000000", "") in new stack
    -- Executing [exec_dest_opt@sub-personal-assistant:2] Set("SIP/100-00000000", "DESTINATION=app-termination,hangup,1") in new stack
    -- Executing [exec_dest_opt@sub-personal-assistant:3] GotoIf("SIP/100-00000000", "0?s,default_dest") in new stack
    -- Executing [exec_dest_opt@sub-personal-assistant:4] Goto("SIP/100-00000000", "app-termination,hangup,1") in new stack
    -- Goto (app-termination,hangup,1)
    -- Executing [hangup@app-termination:1] NoOp("SIP/100-00000000", "Termination: Hangup Call") in new stack
    -- Executing [hangup@app-termination:2] NoCDR("SIP/100-00000000", "") in new stack
    -- Executing [hangup@app-termination:3] Hangup("SIP/100-00000000", "") in new stack
    == Spawn extension (app-termination, hangup, 3) exited non-zero on 'SIP/100-00000000'

     

    0
    bphello
    Participant
    Up
    0
    Down

    So I installed a clean instance of VitalPBX and performed minimal setup- the PA routing still does not work.  Is this feature working proper?

    0
    mo10
    Moderator
    none
    Up
    0
    Down
    Posted by: @bphello

    So I installed a clean instance of VitalPBX and performed minimal setup- the PA routing still does not work.  Is this feature working proper?

    @ing-joserivera26

    General problem with PA? Thanks

    0
    Up
    0
    Down

    This is an issue that will be fixed up in the next version of VitalPBX

    0
Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.