Phantom Call from my own Extension

VitalPBX Community Support General Discussion Phantom Call from my own Extension

  • Post
    voiprehberi
    Participant

    Hi,

    I am receiving phantom calls from my own registered extension. How can i prevent this ?

     

    Thank you.

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    Do you have a call trace of the Phantom Call?

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    voiprehberi
    Participant
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    No logs on CDR. I disabled my spa303 ip calling feature.

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    Try the following to avoid ghost calls:

    1. Change the local SIP port in the phone configuration – refer to the phone user manual to see if it’s possible.
      or
    2. Use a firewall or the firewall features in the customer’s router to block scanning attempts. Check the equipment’s user manual for more information, or allow only incoming SIP traffic from the IP address of the PBX server.
      or
    3. Configure the phone to allow only calls from the IP address of the PBX server. Again, you will need to check the phone’s manual for this.
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