After update sonata I have another issue. In extensions widget I can’t see any hot desking user logged to phone. All hot desking users are gray (as they were not logged into phone). But I see in Vital that they are logged in so they should be green in that widget. Because of that our supervisors are not able to spy and whisper to them.
We are really so sorry for this inconvenience, we have been working hard in order to fix these issues and improve the Sonata Switchboard, so, I am glad to inform you that we just release a new update for the sonata switchboard to fix the issues and improve it.
Please don’t be sorry. Its normal that they can be a bugs. I’m also developer and buga are everywhere 🙂 I’m glad that it is fixed. By the way new version of switchboard is faster so really I’m glad that you are reacting so fast for founded bugs.