Problems with phones and PBX status

VitalPBX Community Support General Discussion Problems with phones and PBX status

Up
0
Down
  • Post
    ICTALL
    Participant
    Today 1/7/2020 around 11:20 (GMT +2) our VitalPBX was not working 100% anymore.
    We were able to call internally, however calls from outside were entering the PBX Queues but could not be picket upped.
    After a reset the problem persisted bit suddenly everthing is working again.
    During troubleshooting the problem I noticed the exception below when I want to see the status, by clicking on PBX -> PBX Reports -> Status.

    Is this exception error new to VitalPBX ?
    Has there been a recent update pushed to our PBX?

     

    0
Viewing 2 replies - 1 through 2 (of 2 total)
  • Replies
    Sontec
    Participant
    Interesting!
    0
    Just to clarify, @ICTALL opens a paid support ticket, and found that the issue was due the CID Lookup site was down, however, were looking into this issue to avoid it in future versions.
    0
Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.