Queue Reports Sonata ?

VitalPBX Community Support Frequently Asked Questions Queue Reports Sonata ?

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    Gary
    Participant

    With sonata Switchboard you can setup a nice panel for monitoring Queues, of interest is loged in/out, Available, Abandoned etc, but you can not get a report on this activity or other queue statistics, is there a Sonata Queue reports on the horizon if not what is the recommended software to use.

     

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    We have a software under development named : Sonata Stats, we expect to release the first beta in January of the next year.

    By now, we have already integrated the Asternic (Call Center Stat) from Nicolas Gudiño

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    mo10
    Participant

    News on this since it it May already? ? 

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    Antonio
    Participant

    Can you confirm if the Asternic can be also installed in the Multi Tenant version of Vital PBX ?

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    @antoniomoraes

    No, the asternic doesn’t handle multi-tenant environments.

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