Queue, transfer calls

› VitalPBX Community Support › General Discussion › Queue, transfer calls

  • Post
    • August 6, 2020 at 1:14 pm
    gerrykernan
    Participant
    Up
    0
    Down
    ::
    hi

     

    how do i set transfer option on the queue comamnd , at moment when i configure a queue and send calls to it we cant transfer the calls

    found in

    extensions__50-1dialplan.conf

    context for Q307 queue command doesnt have “t” option set , can i configure this from GUI ?

    Queue(Q307,,,,300)

     

    had to manually edit and change to

    Queue(Q307,t,,,300)

     

    0
Viewing 2 replies - 1 through 2 (of 2 total)
  • Replies
    • August 6, 2020 at 5:54 pm
    Jose Miguel Rivera
    Keymaster
    NI
    Up
    0
    Down
    ::
    Check if the option “Allow Transfer By” is set to “Recipient” or “Both” on the dialing profile (Settings >> Technology Settings >> Dial Profiles) assigned to the agents.
    0
    • August 7, 2020 at 11:21 am
    gerrykernan
    Participant
    Up
    0
    Down
    ::
    its set to recipient

    work for normal calls , just queues dont get the value , add to manually edit queue.conf file

    0
Viewing 2 replies - 1 through 2 (of 2 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.