Queue wrap-up-time based on previous call lenght

VitalPBX Community Support Wish List Queue wrap-up-time based on previous call lenght

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    vasiliyw
    Participant
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    It would be nice to have a feature where the wrap-up-time will not be used if the previous call length was less then a specified time. If calls are short, that means there was no sale made and the agent does not need to wait to get the next caller in the queue but they end up waiting the same amount of time is there was a sale.
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    Rodrigo Cuadra
    Keymaster
    US
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    That option is not available in Asterisk at the moment.

     

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