Record IVR from phone

› VitalPBX Community Support › General Discussion › Record IVR from phone

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    • August 23, 2019 at 1:09 pm
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    bphello
    Participant

    Hello- is it possible to have users record/re-record IVR greetings from their phones only?

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    • August 23, 2019 at 4:09 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    Yes, you can use the custom recording feature (*92) to record your IVR greetings, for re-recording, you must use the recording management module, clicking on the yellow button under the actions column.

    Once you have recorded your audio using the custom recording feature, you must go to the recordings management to edit, your recording description or re-record.

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    • August 24, 2019 at 6:22 am
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    mo10
    Participant

    @ing-joserivera26

    Can you please make the re-record possible through feature-code, please?
    Would be so helpful for so many things.

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    • August 24, 2019 at 4:00 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    We will have it in mind

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    • March 13, 2020 at 9:17 am
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    go2marketindia
    Participant

    Indeed, you can utilize the custom chronicle highlight (*92) to record your IVR welcome, for re-recording, you should utilize the account the board module, tapping on the yellow catch under the activities section.

    When you have recorded your sound utilizing the custom chronicle include, you should go to the accounts the board to alter, your account depiction or re-record.

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