Record IVR from phone

VitalPBX Community Support General Discussion Record IVR from phone

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    bphello
    Participant

    Hello- is it possible to have users record/re-record IVR greetings from their phones only?

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  • Replies

    Yes, you can use the custom recording feature (*92) to record your IVR greetings, for re-recording, you must use the recording management module, clicking on the yellow button under the actions column.

    Once you have recorded your audio using the custom recording feature, you must go to the recordings management to edit, your recording description or re-record.

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    mo10
    Participant

    @ing-joserivera26

    Can you please make the re-record possible through feature-code, please?
    Would be so helpful for so many things.

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    We will have it in mind

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    go2marketindia
    Participant

    Indeed, you can utilize the custom chronicle highlight (*92) to record your IVR welcome, for re-recording, you should utilize the account the board module, tapping on the yellow catch under the activities section.

    When you have recorded your sound utilizing the custom chronicle include, you should go to the accounts the board to alter, your account depiction or re-record.

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