Recording module not getting data after update

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    • August 23, 2018 at 6:22 pm
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    Gary
    Participant

    I updated my system a few days ago and the recording module is not showing any new recordings, if I look at the cdr reports I can see new recordings.

    VitalPBX 2.0.5-4 
    Asterisk 13.21.0-1 
    DAHDI 2.11.1-6 

     

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    • August 23, 2018 at 11:39 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    Which recordig module? Sonata Recordings?

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    • August 24, 2018 at 1:49 am
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    Gary
    Participant

    Yes Sonata recordings

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    • August 24, 2018 at 3:38 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    Check if the following file exists and remove it:

    rm -rf /var/lib/sonata/recordings/sync_cdr.pid
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    • August 24, 2018 at 3:54 pm
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    Gary
    Participant

    That did the trick.

     

    Thank you.

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