Remote Caller ID does not appear on device when in attended mode

VitalPBX Community Support General Discussion Remote Caller ID does not appear on device when in attended mode

  • Post
    Tassos
    Participant
    When a call comes in and is transfered in attended mode, the remote caller id is does not appear on the device that received the call when the first responder released the call.

    On the contrary, when the call is transfered in blind mode the remode caller’s ID appears on the receiving device.

    Is there anything I can do to remedy this?

    I have checked this with both Grandstream and Yealink devices.

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