Request Sent

› VitalPBX Community Support › General Discussion › Request Sent

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    • April 10, 2018 at 6:21 pm
    novapcjau
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     Hello, I use a DIDww trunk and it does not register, request sent appears, the strange one that I have another vital installed and the trunk registers normally with the same settings.

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    • April 10, 2018 at 7:23 pm
    Jose Miguel Rivera
    Keymaster
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    check the registration string in the trunk

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    • April 10, 2018 at 7:44 pm
    novapcjau
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    How do I check?

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    • April 10, 2018 at 7:48 pm
    Jose Miguel Rivera
    Keymaster
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    In the trunk module (PBX >> External >> Trunks).

    Compare that string with your other server.

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    • April 10, 2018 at 9:07 pm
    Jose Miguel Rivera
    Keymaster
    NI
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    Solved trough chat:

    The server is not enable to ping to the VoIP provider host, so, user must to open a ticket with its VPS Provider, due the VPS provider is not allowing communication between PBX and VoiP provider.

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    • April 11, 2018 at 12:15 pm
    novapcjau
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    I wanted to thank the attention that was given to my problem yesterday and that the IP of the VPS was blocked with the VOIP Provider. Thank you one more time.

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