Ring group ignoring DND

› VitalPBX Community Support › General Discussion › Ring group ignoring DND

  • Post
    • September 24, 2018 at 6:48 pm
    Gary
    Participant

    I have a ring group 601 with ringall strategy which includes ext 201, on 201 I have a blf DND_201 when I press it I’m told 201 is in dnd & blf lights, when I check gui extension status it show dnd is on, when you call 201 it does not ring, but when a call is made to ring group 601 it rings ?

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  • Replies
    • September 24, 2018 at 6:53 pm
    Gary
    Participant
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    I can reproduce this on 2 different systems,

    VitalPBX 2.0.5-5 
    Asterisk 13.21.0-1 
    DAHDI 2.11.1-6 

     

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    • September 26, 2018 at 3:58 pm
    sayso
    Participant
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    what phone, what firmware?

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    • September 26, 2018 at 4:04 pm
    Gary
    Participant
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    The phone shouldn’t matter it’s server side DND, Yealink T46S 

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    • September 26, 2018 at 4:07 pm
    sayso
    Participant
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    OK. I read and re-read your sentence and had a hard time understanding what the actual problem is.

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    • September 26, 2018 at 4:12 pm
    Gary
    Participant
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    Extension 201 is in ring group 601, when 201 is in server side DND and a call is made to 601 201 will ring it should not. if you call 201 directly you get busy as you should.

     

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    • September 26, 2018 at 4:29 pm
    Jose Miguel Rivera
    Keymaster
    NI
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    As the dialplan is currently configured, the diversions are ignored when the calls coming from a ring group.

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