Ring Groups issues after update to 2.3.0

› VitalPBX Community Support › General Discussion › Ring Groups issues after update to 2.3.0

  • Post
    • March 13, 2019 at 11:28 pm
    edege
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    I cant see any of my Callgroups.

    and none of them are working at  all.

    i get this error when trying to look for one.

    Fatal error: Call to undefined method modulesring_groupring_group::search() in /usr/share/ombutel/www/includes/app/Core.php on line 0

    and i get this error when trying to replace it yes i understand its a Duplicate

     

    Exception: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry ’00’ for key ‘extension’ With Query: insert into `ombutel`.`ombu_ring_groups` (`extension`,`description`,`strategy`,`ringtime`,`music_group_id`,`prefix`,`class_of_service_id`,`external_numbers`,`destination_id`,`tenant_id`) values (?,?,?,?,?,?,?,?,?,?) at file /usr/share/ombutel/www/includes/db.php on line 0

    # File Function
    1 /usr/share/ombutel/www/index.php:0 appCore->run(…args);
    2 /usr/share/ombutel/www/includes/app/Core.php:0 appCore->_loadModule(…args);
    3 /usr/share/ombutel/www/includes/app/Core.php:0 appCore->loadModuleAction(…args);
    4 /usr/share/ombutel/www/includes/app/Core.php:0 modulesring_groupring_group->put(…args);
    5 /usr/share/ombutel/www/modules/ring_group/ring_group.php:0 ombutelring_group->save(…args);
    6 /usr/share/ombutel/www/includes/ring_group.php:0 ombutelring_group->persistent_save(…args);
    7 /usr/share/ombutel/www/includes/persistent.php:0 ombutelring_group->insert(…args);
    8 /usr/share/ombutel/www/includes/persistent.php:0 ombuteldb->query(…args);
    9 /usr/share/ombutel/www/includes/db.php:0 ombuteldb->__construct(…args);
    10 /usr/share/ombutel/www/includes/db.php:0 ombuteldb->__construct(…args);

    i try new cmd tool as well 

    vitalpbx –check-integrity

    come’s back as “No Issues Found!”

    thank you for your time on this 🙂 

    im sure its a quick fix.

     

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  • Replies
    • March 13, 2019 at 11:39 pm
    Jose Miguel Rivera
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    Are you using multi-tenant feature?

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    • March 13, 2019 at 11:49 pm
    edege
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    no we are not, just one PBX on a local server.

     

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    • March 13, 2019 at 11:50 pm
    Jose Miguel Rivera
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    are you trying to create two ring groups with the same extension number

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    • March 13, 2019 at 11:54 pm
    edege
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    i can’t even see the old one’s that i had in placed. to fix or update, we had a few of them broke my IVR’s etc.. when you open callgroup and try to seach for one i get an error that was ported above.  or if you try to expand to see what is listed it’s fullly blank.

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    • March 13, 2019 at 11:57 pm
    Jose Miguel Rivera
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    execute this in your console: 

    mysql -uroot ombutel -e’update `ombu_ring_groups` set `tenant_id` = 1 where `tenant_id` is null;’

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    • March 14, 2019 at 12:02 am
    edege
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    that seem to work. but is there a way to update them from a console. if not ill have to update one by one to and have to hit update on each one for them to start working again,  as of right I see all of my Groups again Thank you very much for that, But they fail to work till I go into each one of them and update each one.

     

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    • March 14, 2019 at 12:07 am
    Jose Miguel Rivera
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    To rebuild your asterisk files and DB, you may execute the following command:

    vitalpbx --dump-conf

    However, we will release a new update the next week to fix any other issue like this.

     

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    • March 14, 2019 at 12:10 am
    edege
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    ok thank you Very much Mrivera, this really help alot, if find any more i can report back..

    believe it or not i try looking around for a fix before posting.

    Thank you once again for your time in this matter.  that seem to fix me up 

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    • March 14, 2019 at 12:17 am
    edege
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    very sorry found one more. Reports > “PBX Reports” > “Status Page”

    gives a error no rush on this one tho. just a heads up.

    “Exception: Undefined property: stdClass::$Accountcode at file /usr/share/ombutel/www/includes/ami.php on line 0”

    1 /usr/share/ombutel/www/index.php:0 appCore->run(…args);
    2 /usr/share/ombutel/www/includes/app/Core.php:0 appCore->_loadModule(…args);
    3 /usr/share/ombutel/www/includes/app/Core.php:0 appCore->loadModuleAction(…args);
    4 /usr/share/ombutel/www/includes/app/Core.php:0 ombutelOmbutelModule->getContent(…args);
    5 /usr/share/ombutel/www/includes/OmbutelModule.php:0 modulesstatus_reportstatus_reportForm->getForm(…args);
    6 /usr/share/ombutel/www/modules/status_report/status_reportForm.php:0 ombutelModulesForm->form(…args);
    7 /usr/share/ombutel/www/includes/ModulesForm.php:0 ombutelModulesForm->getTabs(…args);
    8 /usr/share/ombutel/www/includes/ModulesForm.php:0 modulesstatus_reportstatus_reportForm->tabChannels(…args);
    9 /usr/share/ombutel/www/modules/status_report/status_reportForm.php:0 ombutelami->channels(…args);
    10 /usr/share/ombutel/www/includes/ami.php:0 {closure}(…args);

    sorry about that 🙂

     

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    • March 14, 2019 at 3:33 pm
    Jose Miguel Rivera
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    We already released a new version to fix the issues reported by you and other users. To update, please follow these steps (on Linux console):

    • Clean cache: yum clean all
    • Update to Latest version: yum update vitalpbx

    Our apologies for the inconvenience.

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    • March 15, 2019 at 3:20 pm
    edege
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    very to sorry to pick on you again, u just found new iusse today.

    all of my Users are gone / Hidden. was hoping this update would fix this.

     im getting then  Duplicate thing when trying to readded them 🙂

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    • March 15, 2019 at 3:21 pm
    Jose Miguel Rivera
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    Users? Extensions users? GUI users? 

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    • March 15, 2019 at 3:23 pm
    Jose Miguel Rivera
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    Do you have any screenshot?

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    • March 15, 2019 at 3:38 pm
    edege
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    here is a screenshot 🙂 sorry for GUI users so they can login to check VM etc..

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    • March 15, 2019 at 3:40 pm
    Jose Miguel Rivera
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    I will check it.

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