setting up a number to call external number automatically in IVR

VitalPBX Community Support General Discussion setting up a number to call external number automatically in IVR

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    Will
    Participant

    I am configuring an IVR. When customer press 3 in the IVR, I want the system to dial my cellphone immediately. I used Freepbx before, I used to set up a ring group with my number (NXXNXXXXXX#) in the extension list. I set up the entry 3 in IVR forwarding to ring group, then it will dial my cellphone.

    How can I achieve this in VitalPBX? Thank you.

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    DannyLarsen
    Participant
    none

    Configure a ring group with your cell number in the “external numbers” box ( when entering a number here hit enter after the number because you can add multiple numbers in this box ) also you won’t need a # after the cell number

    In your IVR “entries” Make a single digit option and choose ring group as the “module” and the ring group with your cell as the “desitnation”

    Update and reload

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    The ring group has an input for external numbers

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