Setup Tenant Trunk for Outbound Calls

› VitalPBX Community Support › Frequently Asked Questions › Setup Tenant Trunk for Outbound Calls

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    • August 27, 2020 at 9:02 pm
    vividtelecom
    Participant
    I have setup a trunk on the main account and setup the Outbound Route.

    I have then assigned the Main account trunk to a tenant

    I then created a trunk on the tenant and created the type : TENANT

    I setup the Outbound route for that trunk on the tenant however when i call the number its an engaged tone but nothing going through

     

    Can you advise how I get this to work.

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    • August 27, 2020 at 9:04 pm
    vividtelecom
    Participant
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    @dynamic-routing-out:3] Set(“SIP/T12_ST20920T001-00000694”, “CALLED=999004470000000”) in new stack
    — Executing [s@dynamic-routing-out:4] Set(“SIP/T12_ST20920T001-00000694”, “STATUS=”) in new stack
    — Executing [s@dynamic-routing-out:5] Set(“SIP/T12_ST20920T001-00000694”, “TRKID=30”) in new stack
    — Executing [s@dynamic-routing-out:6] Set(“SIP/T12_ST20920T001-00000694”, “ALLOW_DR=”) in new stack
    — Executing [s@dynamic-routing-out:7] Set(“SIP/T12_ST20920T001-00000694”, “DYNROUTING_OMC=yes”) in new stack
    — Executing [s@dynamic-routing-out:8] GotoIf(“SIP/T12_ST20920T001-00000694”, “0?:comeback”) in new stack
    — Goto (dynamic-routing-out,s,10)
    — Executing [s@dynamic-routing-out:10] Return(“SIP/T12_ST20920T001-00000694”, “”) in new stack
    — Executing [h@trk-30-dial:2] Hangup(“SIP/T12_ST20920T001-00000694”, “”) in new stack
    == Spawn extension (trk-30-dial, h, 2) exited non-zero on ‘SIP/T12_ST20920T001-00000694’
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