SIP Phone not registering on new install

› VitalPBX Community Support › General Discussion › SIP Phone not registering on new install

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    • October 19, 2019 at 9:46 pm
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    Roger4K
    Participant

    Hello, new to VitalPBX. Just did fresh install and trying to add phones. I have three of same phone, got one to register but the other two will not. I am adding phone as SIP. I have also installed softphone and tried to register but getting DNS error even with the extension that is working on the phone. Any assistance would be great.

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    • October 19, 2019 at 9:54 pm
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    Roger4K
    Participant

    UPDATE: Changed IP addresses of the two phones that would not register and they registered. The original IP’s appeared to have been placed in the banlist.

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    • October 20, 2019 at 8:26 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    It is important to adding your phone IP address on intrusion detection whitelist before starting to play with the PBX.

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