sonata billing , apply tariffs to calls

VitalPBX Community Support General Discussion sonata billing , apply tariffs to calls

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    gerrykernan
    Participant

    hi

    im using a licenses version of sonata billing but i cant get the tariffs applied to calls. Version: 2.0.1-1

    in the online manual it mentions a call processing option under the tools menu , but when i acess tools i only see an option for call simulator.

     

    Gerry

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    The call processing module has been removed in the latest version of Sonata Billing. We recommend you to  use the Call Simulator module to test if you have configured the tariffs in the right way.

     

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    gerrykernan
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    hi

    i can rate the a call with call simulator

     

     

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    Posted by: gerrykernan

    hi

    i can rate the a call with call simulator

     

     

    If you get the right rate when you use the call simulator, then, you will obtain the same results when generate a billing report.

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    gerrykernan
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    when i generate a report call costs are all 0.00

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    Check if you assigned the right price category to your extensions, and if the calls are routing through the right carrier.

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    gerrykernan
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    I’ve noticed when I run a report there is nothing listed under carrier field , I have a carried added and associated with a trunk 

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    Are you using a full privileges account?

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    gerrykernan
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    using the admin account

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    gerrykernan
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    hi

    i got this fixed, i had a typo in the trunk name. thanks for you time on this . you can close the ticket.

    Gerry

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    Posted by: gerrykernan

    hi

    i got this fixed, i had a typo in the trunk name. thanks for you time on this . you can close the ticket.

    Gerry

    We are glad to hear that you have fixed the error!

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    integration-it.net
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    Hi

    Sorry for hijacking the thread

     

    i’ve been trying to setup billing but no what matter what i do

     

    the call simulator shows 0.00 call cost

    i just made a best customer rates and for carrier ratesi used the csv file

     

     

     

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    integration-it.net

    You must assign the customer rates to the desired extension. If you don’t want to do that, then, you must create carrier rates.

    Remember the extensions have a field to assign the price category, so, the price category might be per carrier or per customer.

     

     

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