sonata billing , apply tariffs to calls

VitalPBX Community Support General Discussion sonata billing , apply tariffs to calls

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    gerrykernan
    Participant

    hi

    im using a licenses version of sonata billing but i cant get the tariffs applied to calls. Version: 2.0.1-1

    in the online manual it mentions a call processing option under the tools menu , but when i acess tools i only see an option for call simulator.

     

    Gerry

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    The call processing module has been removed in the latest version of Sonata Billing. We recommend you to  use the Call Simulator module to test if you have configured the tariffs in the right way.

     

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    gerrykernan
    Participant

    hi

    i can rate the a call with call simulator

     

     

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    Posted by: gerrykernan

    hi

    i can rate the a call with call simulator

     

     

    If you get the right rate when you use the call simulator, then, you will obtain the same results when generate a billing report.

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    gerrykernan
    Participant

    when i generate a report call costs are all 0.00

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    Check if you assigned the right price category to your extensions, and if the calls are routing through the right carrier.

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    gerrykernan
    Participant

    I’ve noticed when I run a report there is nothing listed under carrier field , I have a carried added and associated with a trunk 

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    Are you using a full privileges account?

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    gerrykernan
    Participant

    using the admin account

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    gerrykernan
    Participant

    hi

    i got this fixed, i had a typo in the trunk name. thanks for you time on this . you can close the ticket.

    Gerry

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    Posted by: gerrykernan

    hi

    i got this fixed, i had a typo in the trunk name. thanks for you time on this . you can close the ticket.

    Gerry

    We are glad to hear that you have fixed the error!

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