Sonata BLF

› VitalPBX Community Support › General Discussion › Sonata BLF

  • Post
    • June 26, 2019 at 12:30 pm
    Antonio
    Participant

    I´m using Sonata Communicator, and BLF isn´t working properly. I have the same BLF config working in a Grandstream. Is there some special config ? 

    I’ve set:

    Key 1

    Type: BLF

    Extension: 1901

    Label; Extension Description

    The extension is related with a Tenant of Vital, isn´t in the root of system. I tried with T10 (Tenant ID), and also without T10, and both ways didn´t work.

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  • Replies
    • June 26, 2019 at 2:33 pm
    Rodrigo Cuadra
    Keymaster
    NI
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    0
    Down

    Do you try it with the main Tenant?

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    • June 27, 2019 at 2:13 am
    Jose Miguel Rivera
    Keymaster
    NI
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    0
    Down

    We will make some tests with the Sonata on MT environments

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    • June 27, 2019 at 1:50 pm
    Antonio
    Participant
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    0
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    Hello,

    I did new tests using main tenant and work perfectly, and work also with Tenant extension. The only different thing I did was to register the main account, and after the tests, reconfigure the Tenant account. 

    Can it may be related to the new register after config BLF ?

    Anyway, it´s working now. 

     

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