Sonata BLF

  • Post
    Antonio
    Participant

    I´m using Sonata Communicator, and BLF isn´t working properly. I have the same BLF config working in a Grandstream. Is there some special config ? 

    I’ve set:

    Key 1

    Type: BLF

    Extension: 1901

    Label; Extension Description

    The extension is related with a Tenant of Vital, isn´t in the root of system. I tried with T10 (Tenant ID), and also without T10, and both ways didn´t work.

    0
Viewing 3 replies - 1 through 3 (of 3 total)
  • Replies
    Rodrigo Cuadra
    Keymaster
    NI
    Up
    0
    Down

    Do you try it with the main Tenant?

    0
    Up
    0
    Down

    We will make some tests with the Sonata on MT environments

    0
    Antonio
    Participant
    Up
    0
    Down

    Hello,

    I did new tests using main tenant and work perfectly, and work also with Tenant extension. The only different thing I did was to register the main account, and after the tests, reconfigure the Tenant account. 

    Can it may be related to the new register after config BLF ?

    Anyway, it´s working now. 

     

    0
Viewing 3 replies - 1 through 3 (of 3 total)

Tagged: 

  • You must be logged in to reply to this topic.