Sonata Recording

› VitalPBX Community Support › General Discussion › Sonata Recording

  • Post
    • December 27, 2019 at 7:02 am
    lohitha
    Participant

    Dear Admin,

    I need to test out scheduling the recorded calls to push to (Move to) an FTP server via Maintenance Module. So I want to know that is it necessary to purchase a license for the Sonata recording and the Maintenance Module Add-on just to test the feature with a couple of extensions?

     

    Thanks 

    Lohitha

     

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Viewing 6 replies - 1 through 6 (of 6 total)
  • Replies
    • December 27, 2019 at 2:34 pm
    Jose Miguel Rivera
    Keymaster
    NI
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    No, you may test it without a license, the only limitation is the number of extensions you may syncronize in the Sonata Recordings.

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    • December 28, 2019 at 3:35 am
    lohitha
    Participant
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    Hi Mrivera,

    Thanks for the reply, And may I know the number of extensions you can sync in Sonata Recordings without a license. Also if you can point me to a Guide/Tutorial on how to configure the Sonata Recordings in combination with Maintenance module to convert and push the files to an external location is much appreciated.

    Thanks

    Lohitha

     

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    • December 30, 2019 at 6:35 am
    lohitha
    Participant
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    Hi mrivera,

    I tried to test the recording files  FTP transfer feature of Sonata Recordings but I couldn’t get

    the connection to the FTP server established from the VitalPBX.  My VitalPBX version is 2.4.0-2 and I’m testing with only 3 extensions created.

    I set up an FTP server using FileZilla on a Windows PC to which it could be connected easily via Chrome browser or WinSCP. 

    But when I tried to connect to the same FTP server via “SonataRecordings>Maintenance>FTP CONFIGURATION” GUI using “Test Configuration” option, it fails with displaying a “No FTP Configurations stored” message.

    Could you please let me know whether there is any other setting to be enabled somewhere else to get this working?

    Thanks

    Lohitha

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    • January 1, 2020 at 2:06 pm
    lohitha
    Participant
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    Hi,

    Anyone who had the same problem?

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    • January 2, 2020 at 3:11 pm
    PitzKey
    Participant
    US
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    @lohitha

    I see two sections are missing. have you tried filling in the missing fields?

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    • January 6, 2020 at 4:01 pm
    Jose Miguel Rivera
    Keymaster
    NI
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    Did you save the settings before testing the FTP connection?

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Viewing 6 replies - 1 through 6 (of 6 total)

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