Sonata Recordings - VitalPBX Community

This topic has 6 replies, 2 voices, and was last updated 1 year ago by artur.woronin.

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- July 11, 2019 at 4:20 pm
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artur.woronin
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It looks like some of my recorded calls dissapeared after convertion to mp3 and moving to ftp server. I see on listing recording but when try to listen I got message that “The requested recording doesn’t exists” is there any command which can check DB and delete entries without files or maybe is there some other place then /var/spool/asterisk/monitor where recordings are kept before conversion and moving?

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- July 12, 2019 at 9:40 am
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artur.woronin
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UPDATE: Looks like after conversion some of the files are not being moved to ftp server and stays on vital server. Did anyone faced such case in the past?

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- July 13, 2019 at 12:31 am
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artur.woronin
Participant

Now it looks like that recordings are converted to mp3 but never moved to FTP but recordings while displaying list of recordings try to find them on FTP server but they are not there.

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- July 16, 2019 at 4:22 pm
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Jose Miguel Rivera
Keymaster

We will check it

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- July 16, 2019 at 6:17 pm
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artur.woronin
Participant

@ing-joserivera26

I moved back recordings from ftp to /var/spool/asterisk/monitor now I see that meesing recordings in cdr report but still is in sonata recordings have same message. maybe there is some script to synchronize recordings in db?

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- July 16, 2019 at 6:22 pm
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Jose Miguel Rivera
Keymaster

What message?

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- July 16, 2019 at 6:25 pm
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artur.woronin
Participant

@ing-joserivera26

“The requested recording doesn’t exists”

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Tagged: Record, recording, Sonata Recording

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