Sorry Communicator. You can set up speed dials on the right. Two issues with those so far. 1) cannot figure out how to pause, 2) BLF should be available for extensions. VitalPBX supports BLF but it does not appear sonatasuite communicator does yet.
I already understood your question, it’s about Sonata Communicator, currently it does not have any direct access to Voice Mail, and in Speed Dial we do not have the option to pause. However, we will include it soon.
Sorry, for some reason all the new post notifications came through at once.
Yes, my reason for adding a pause is that it does not work if there is no pause. I am using a SIP FXO trunk to dial out on our analogue line and we have to dial 31235938, wait for it to pick up, and then dial the desired number.
There are also many other occasions with automated systems that require pauses when navigating through menus. I look forward to the feature being added as we use it extremely frequently.