Telefone IP, Khomp Não registra.

VitalPBX Community Support General Discussion Telefone IP, Khomp Não registra.

  • Post
    novapcjau
    Participant

    Hello, I have a Khomp Brand IPS 212 Phone, and when I put the SIP account on the device it does not register with the PBX, would it have any incompatibility?

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    All the SIP phones are compatible with VitalPBX. Most likely you have misconfigured something

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    novapcjau
    Participant
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    I have reviewed the settings they are correct, what would be the way to find out if it is calling to register my central or if it is having loss before that.

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    novapcjau
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    Screen CLI

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    Posted by: novapcjau

    Screen CLI

    Is the phone already connected?

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    novapcjau
    Participant
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    Phone tries to register but this error appears.
    He is connected to the Internet, properly.

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    Check if the phone’s ip address is blacklisted 

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    novapcjau
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    I already checked and not this, until I added the IP to the White list

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    Look, I don’t know what is wrong with that phone, we don’t have that kind of phone, therefore I cannot help you with it.

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    oromero31
    Participant
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    I see that the response times of the telephones are very high, I think it can be a network problem. have you tried registering it with another SIP server?

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    novapcjau
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    I have 3 Vital PABX Servers, I tried with the 3 servers, none worked, on this phone.

     

    if anyone has any registration tutorial of this phone so I can check if I am not putting some wrong information. I believe that no, I did not call the phone support and they said that this is correct, but I need to check my office for not registering.

    I have GrandStream phones registered on this server normally.

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    oromero31
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    Please, could you to tried to into command line “sngrep” and filtering the extension number with F7. or you can use 
    vitalpbx*CLI> sip set debug on to see what is the cause of doesn’t register
     

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    novapcjau
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    hello, I’ve filtered for Extension 1041 but nothing appears.
    the IP Phone is not able to call the exchange to connect.

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