Tenant Outbound Call Issue

VitalPBX Community Support General Discussion Tenant Outbound Call Issue

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    integration-it.net
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    Hi

    I have one tenant who is not able to make an outbound calls, if i use main Extension to make outbound calls, it works very well

     

    but if the tenant use the same outbound profile to make an outbound calls, it doesnt work

     

    below are the logs

    Also following are the errors i see in logs

    invalid route dialed in Cos

    no valid number found

     

    <— Received SIP request (1037 bytes) from UDP:94.129.69.101:29092 —>
    INVITE sip:0725677477@voip1.infinitytelecom.ro:5061 SIP/2.0
    Via: SIP/2.0/UDP 192.168.43.85:59704;rport;branch=z9hG4bKPj8bfab2eeee4344df88bf5061fd49ab22
    Max-Forwards: 70
    From: “VbtJy9ZY7CeAgc” <sip:T4_223@voip1.infinitytelecom.ro>;tag=062b60a15e354fc2a95f2831e45584d2
    To: <sip:0725677477@voip1.infinitytelecom.ro>
    Contact: <sip:T4_223@94.129.69.101:29092;ob>
    Call-ID: 778fb910261248babe7191ad594192ca
    CSeq: 22563 INVITE
    Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
    Supported: replaces, 100rel, timer, norefersub
    Session-Expires: 1800
    Min-SE: 90
    User-Agent: MicroSIP/3.19.30
    Content-Type: application/sdp
    Content-Length: 343

    v=0
    o=- 3811098792 3811098792 IN IP4 192.168.43.85
    s=pjmedia
    b=AS:84
    t=0 0
    a=X-nat:0
    m=audio 4014 RTP/AVP 8 0 101
    c=IN IP4 192.168.43.85
    b=TIAS:64000
    a=rtcp:4015 IN IP4 192.168.43.85
    a=sendrecv
    a=rtpmap:8 PCMA/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ssrc:2016965505 cname:3b240697176864ed

    <— Transmitting SIP response (594 bytes) to UDP:94.129.69.101:29092 —>
    SIP/2.0 401 Unauthorized
    Via: SIP/2.0/UDP 192.168.43.85:59704;rport=29092;received=94.129.69.101;branch=z9hG4bKPj8bfab2eeee4344df88bf5061fd49ab22
    Call-ID: 778fb910261248babe7191ad594192ca
    From: “VbtJy9ZY7CeAgc” <sip:T4_223@voip1.infinitytelecom.ro>;tag=062b60a15e354fc2a95f2831e45584d2
    To: <sip:0725677477@voip1.infinitytelecom.ro>;tag=z9hG4bKPj8bfab2eeee4344df88bf5061fd49ab22
    CSeq: 22563 INVITE
    WWW-Authenticate: Digest realm=”asterisk”,nonce=”1602099107/ceeb38e0fc28e62ee98b4b8e976ea0a2″,opaque=”11bf21454e00e05e”,algorithm=md5,qop=”auth”
    Server: Infinity VoIP
    Content-Length: 0

    <— Received SIP request (443 bytes) from UDP:94.129.69.101:29092 —>
    ACK sip:0725677477@voip1.infinitytelecom.ro:5061 SIP/2.0
    Via: SIP/2.0/UDP 192.168.43.85:59704;rport;branch=z9hG4bKPj8bfab2eeee4344df88bf5061fd49ab22
    Max-Forwards: 70
    From: “VbtJy9ZY7CeAgc” <sip:T4_223@voip1.infinitytelecom.ro>;tag=062b60a15e354fc2a95f2831e45584d2
    To: <sip:0725677477@voip1.infinitytelecom.ro>;tag=z9hG4bKPj8bfab2eeee4344df88bf5061fd49ab22
    Call-ID: 778fb910261248babe7191ad594192ca
    CSeq: 22563 ACK
    Content-Length: 0

    <— Received SIP request (1360 bytes) from TCP:94.129.69.101:4567 —>
    INVITE sip:0725677477@voip1.infinitytelecom.ro:5061 SIP/2.0
    Via: SIP/2.0/TCP 192.168.43.85:64436;rport;branch=z9hG4bKPj07633c2ecfe244ce81616a463bdd94fb;alias
    Max-Forwards: 70
    From: “VbtJy9ZY7CeAgc” <sip:T4_223@voip1.infinitytelecom.ro>;tag=062b60a15e354fc2a95f2831e45584d2
    To: <sip:0725677477@voip1.infinitytelecom.ro>
    Contact: <sip:T4_223@94.129.69.101:29092;ob>
    Call-ID: 778fb910261248babe7191ad594192ca
    CSeq: 22564 INVITE
    Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
    Supported: replaces, 100rel, timer, norefersub
    Session-Expires: 1800
    Min-SE: 90
    User-Agent: MicroSIP/3.19.30
    Authorization: Digest username=”T4_223″, realm=”asterisk”, nonce=”1602099107/ceeb38e0fc28e62ee98b4b8e976ea0a2″, uri=”sip:0725677477@voip1.infinitytelecom.ro:5061″, response=”cc24d14a5271454633f8b08a9038cc99″, algorithm=md5, cnonce=”7856036ab01346f3a73890bc44146368″, opaque=”11bf21454e00e05e”, qop=auth, nc=00000001
    Content-Type: application/sdp
    Content-Length: 343

    v=0
    o=- 3811098792 3811098792 IN IP4 192.168.43.85
    s=pjmedia
    b=AS:84
    t=0 0
    a=X-nat:0
    m=audio 4014 RTP/AVP 8 0 101
    c=IN IP4 192.168.43.85
    b=TIAS:64000
    a=rtcp:4015 IN IP4 192.168.43.85
    a=sendrecv
    a=rtpmap:8 PCMA/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ssrc:2016965505 cname:3b240697176864ed

    <— Transmitting SIP response (401 bytes) to TCP:94.129.69.101:4567 —>
    SIP/2.0 100 Trying
    Via: SIP/2.0/TCP 192.168.43.85:64436;rport=4567;received=94.129.69.101;branch=z9hG4bKPj07633c2ecfe244ce81616a463bdd94fb;alias
    Call-ID: 778fb910261248babe7191ad594192ca
    From: “VbtJy9ZY7CeAgc” <sip:T4_223@voip1.infinitytelecom.ro>;tag=062b60a15e354fc2a95f2831e45584d2
    To: <sip:0725677477@voip1.infinitytelecom.ro>
    CSeq: 22564 INVITE
    Server: Infinity VoIP
    Content-Length: 0

    <— Transmitting SIP response (999 bytes) to TCP:94.129.69.101:4567 —>
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 192.168.43.85:64436;rport=4567;received=94.129.69.101;branch=z9hG4bKPj07633c2ecfe244ce81616a463bdd94fb;alias
    Call-ID: 778fb910261248babe7191ad594192ca
    From: “VbtJy9ZY7CeAgc” <sip:T4_223@voip1.infinitytelecom.ro>;tag=062b60a15e354fc2a95f2831e45584d2
    To: <sip:0725677477@voip1.infinitytelecom.ro>;tag=d0419be6-5280-41b7-b8ce-cdd373ca42b6
    CSeq: 22564 INVITE
    Server: Infinity VoIP
    Contact: <sip:188.208.128.94:5061;transport=TCP>
    Allow: OPTIONS, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, MESSAGE, REFER
    Supported: 100rel, timer, replaces, norefersub
    Session-Expires: 1800;refresher=uac
    Require: timer
    Content-Type: application/sdp
    Content-Length: 265

    v=0
    o=- 3811098792 3811098794 IN IP4 188.208.128.94
    s=Asterisk
    c=IN IP4 188.208.128.94
    t=0 0
    m=audio 12304 RTP/AVP 0 8 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    a=maxptime:150
    a=sendrecv

    <— Received SIP request (437 bytes) from TCP:94.129.69.101:4567 —>
    ACK sip:188.208.128.94:5061;transport=TCP SIP/2.0
    Via: SIP/2.0/TCP 192.168.43.85:64436;rport;branch=z9hG4bKPj4ed5ba8ed3694a5aa6c887632b0056fb;alias
    Max-Forwards: 70
    From: “VbtJy9ZY7CeAgc” <sip:T4_223@voip1.infinitytelecom.ro>;tag=062b60a15e354fc2a95f2831e45584d2
    To: <sip:0725677477@voip1.infinitytelecom.ro>;tag=d0419be6-5280-41b7-b8ce-cdd373ca42b6
    Call-ID: 778fb910261248babe7191ad594192ca
    CSeq: 22564 ACK
    Content-Length: 0

    <— Received SIP request (939 bytes) from TCP:94.129.69.101:4567 —>
    UPDATE sip:188.208.128.94:5061;transport=TCP SIP/2.0
    Via: SIP/2.0/TCP 192.168.43.85:64436;rport;branch=z9hG4bKPj8cf0efcb1b83475288638145fa065271;alias
    Max-Forwards: 70
    From: “VbtJy9ZY7CeAgc” <sip:T4_223@voip1.infinitytelecom.ro>;tag=062b60a15e354fc2a95f2831e45584d2
    To: <sip:0725677477@voip1.infinitytelecom.ro>;tag=d0419be6-5280-41b7-b8ce-cdd373ca42b6
    Contact: <sip:T4_223@94.129.69.101:29092;ob>
    Call-ID: 778fb910261248babe7191ad594192ca
    CSeq: 22565 UPDATE
    Supported: replaces, 100rel, timer, norefersub
    Session-Expires: 1800;refresher=uac
    Min-SE: 90
    Content-Type: application/sdp
    Content-Length: 319

    v=0
    o=- 3811098792 3811098793 IN IP4 192.168.43.85
    s=pjmedia
    b=AS:84
    t=0 0
    a=X-nat:0
    m=audio 4014 RTP/AVP 0 101
    c=IN IP4 192.168.43.85
    b=TIAS:64000
    a=rtcp:4015 IN IP4 192.168.43.85
    a=ssrc:2016965505 cname:3b240697176864ed
    a=rtpmap:0 PCMU/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=sendrecv

    <— Transmitting SIP response (975 bytes) to TCP:94.129.69.101:4567 —>
    SIP/2.0 200 OK
    Via: SIP/2.0/TCP 192.168.43.85:64436;rport=4567;received=94.129.69.101;branch=z9hG4bKPj8cf0efcb1b83475288638145fa065271;alias
    Call-ID: 778fb910261248babe7191ad594192ca
    From: “VbtJy9ZY7CeAgc” <sip:T4_223@voip1.infinitytelecom.ro>;tag=062b60a15e354fc2a95f2831e45584d2
    To: <sip:0725677477@voip1.infinitytelecom.ro>;tag=d0419be6-5280-41b7-b8ce-cdd373ca42b6
    CSeq: 22565 UPDATE
    Session-Expires: 1800;refresher=uac
    Require: timer
    Contact: <sip:188.208.128.94:5061;transport=TCP>
    Allow: OPTIONS, REGISTER, SUBSCRIBE, NOTIFY, PUBLISH, INVITE, ACK, BYE, CANCEL, UPDATE, PRACK, MESSAGE, REFER
    Supported: 100rel, timer, replaces, norefersub
    Server: Infinity VoIP
    Content-Type: application/sdp
    Content-Length: 241

    v=0
    o=- 3811098792 3811098795 IN IP4 188.208.128.94
    s=Asterisk
    c=IN IP4 188.208.128.94
    t=0 0
    m=audio 12304 RTP/AVP 0 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    a=maxptime:150
    a=sendrecv

    PBX*CLI>
    Disconnected from Asterisk server
    Asterisk cleanly ending (0).
    Executing last minute cleanups
    [root@PBX ~]#

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    What version of VItalPBX are you using?

    Did you share the outbound profiles on the tenants’ module?

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    integration-it.net
    Participant
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    Hi Jose,

     

    Yes fixed the issue last night by creating Outbound Profile

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