Transfer not working when the extension is the caller

VitalPBX Community Support General Discussion Transfer not working when the extension is the caller

  • Post
    vitorcosta
    Participant

    When an extension makes a call, it cant transfer it. The dial profile is adjusted to “both”.

    In our test, using the Version 2.3.6-1: Extension 5346 makes a call for an outside number (2122125300), during talk, 5346 presses *2, hears Transfer and press 5337, transfer fails and the beeperr is reproduced. Despite lhe Channel Unavailable error in the log, the extension is available an receiving calls perfectly, we tested some times, before the transfer test.

    Is there another adjust we can make?

    Here is a part of the log: 

    [2019-10-02 11:27:21] VERBOSE[8077][C-00002ed8] pbx.c: Executing [5337@trk-3:10] Dial(“Local/5337@trk-3-000019a9;2”, “SIP/2122125300/5337,90,kKtTrU(sub-call-recording^9a937609faa6d865^5346^5337^no)”) in new stack

    [2019-10-02 11:27:21] VERBOSE[8077][C-00002ed8] app_dial.c: Called SIP/2122125300/5337

    [2019-10-02 11:27:21] VERBOSE[8078][C-00002ed8] bridge_channel.c: Channel Local/5337@trk-3-000019a9;1 joined ‘simple_bridge’ basic-bridge <6cc310d7-370e-474a-8612-36110ad0106b>

    [2019-10-02 11:27:21] VERBOSE[8077][C-00002ed8] pbx.c: Executing [5337@trk-3:11] NoOp(“Local/5337@trk-3-000019a9;2”, “After Dial”) in new stack

    [2019-10-02 11:27:21] VERBOSE[8077][C-00002ed8] pbx.c: Executing [5337@trk-3:12] GotoIf(“Local/5337@trk-3-000019a9;2”, “0?come-back”) in new stack

    [2019-10-02 11:27:21] VERBOSE[8077][C-00002ed8] pbx.c: Executing [5337@trk-3:13] Hangup(“Local/5337@trk-3-000019a9;2”, “”) in new stack

    [2019-10-02 11:27:21] VERBOSE[8077][C-00002ed8] pbx.c: Spawn extension (trk-3, 5337, 13) exited non-zero on ‘Local/5337@trk-3-000019a9;2’

    [2019-10-02 11:27:21] VERBOSE[8077][C-00002ed8] pbx.c: Executing [h@trk-3:1] Gosub(“Local/5337@trk-3-000019a9;2”, “dynamic-routing-out,s,1(5346,5337,CHANUNAVAIL,3)”) in new stack

    [2019-10-02 11:27:21] VERBOSE[8077][C-00002ed8] pbx.c: Executing [s@dynamic-routing-out:1] NoOp(“Local/5337@trk-3-000019a9;2”, “Test if save on dynamic routing list”) in new stack

    [2019-10-02 11:27:21] VERBOSE[8077][C-00002ed8] pbx.c: Executing [s@dynamic-routing-out:2] Set(“Local/5337@trk-3-000019a9;2”, “CALLER=5346”) in new stack

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