Unable to register licence (VitalPBX 3 on DigitalOcean)

VitalPBX Community Support General Discussion Unable to register licence (VitalPBX 3 on DigitalOcean)

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    jgrossiord
    Participant
    Hello

    I installed the latest version of VitalPBX using the droplet on DigitalOcean.

    I am trying to register my subscription licence but always get the message “Something is wrong, there isn’t response from activation server”. I did not see in any server log a tip to get what is the problem.

    I do not know if this has anything to do with but the activation of the installation (“Register the installation”) does not work ether (without any message..)

    Does anyone have an idea ?

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    Do you have a firewall attached to the Digital Ocean VPS?
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    jgrossiord
    Participant
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    No Fw attached, just default configuration of a Droplet on a fresh new DigitalOcean account.

    Can you tell me the name of the activation server the PBX is trying to reach fo me to test if a CURL from the command line works well ?

    • This reply was modified 1 month, 1 week ago by jgrossiord.
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