Vitalpbx doesn't show "Called Number" in PBX Reports

› VitalPBX Community Support › General Discussion › Vitalpbx doesn't show "Called Number" in PBX Reports

  • Post
    • October 31, 2019 at 11:52 am
    Carlos Sosa
    Participant

    Hello,

    Few days ago I updated to 2.3.8-1, after the updated I noticed that I can’t see the called numbers by the extensions. Is that a normal behavior ? I’d like to see what numbers are being called. You can see it in this screenshot https://bit.ly/2NqinNr

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  • Replies
    • November 1, 2019 at 12:42 pm
    Jose Miguel Rivera
    Keymaster
    NI
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    You should use the CDR report, is not in real time, but, you can see all the call records.

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    • November 1, 2019 at 12:52 pm
    Carlos Sosa
    Participant
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    @ing-joserivera26

    Thanks for the reply, and yes I use the CDR but I also use Sonata Switchboard and sometimes I need to know what number the agent called and it appears as S => S. It only happens with outgoing calls because incoming calls are fine.

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    • November 1, 2019 at 1:03 pm
    Jose Miguel Rivera
    Keymaster
    NI
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    We will check it, thanks for reporting it.

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    • November 4, 2019 at 7:59 pm
    Jose Miguel Rivera
    Keymaster
    NI
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    We have released a new version of Sonata Switchboard, please, update, and let me know if this fixes the error you’ve reported.

    Change Log: https://cutt.ly/4eESnx1

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